Consumer Confidence Survey


Statistics Netherlands (CBS) has been conducting the Consumer Confidence Survey since 1972. With this survey, Statistics Netherlands collects current information on how people in the Netherlands think about the economy and the financial situation of their own household.

It addresses questions such as: Do you think that prices have risen or fallen in the past year? Do you consider this a good time to make large purchases? Do you expect unemployment to rise or fall?

How to participate

Have you received an invitation to take part in this survey? You can participate with the login details in the letter you received.

Do you want to know more first? Then read on.

Why this survey

The Consumer Confidence survey measures the consumer confidence of people in the Netherlands. The results of this monthly survey provide one of the most sought CBS figures.

The survey is also conducted at the request of the European Commission. The European Commission uses the results to estimate the development of the Dutch economy. Because this survey is also conducted in other countries, it is possible to compare different countries.

Why you have been selected

CBS has randomly selected a small number of people from the Personal Records Database (BRP). The BRP contains the names and addresses of all residents of the Netherlands. The addresses of the people we approach are spread throughout the Netherlands. Not every resident can be involved in this survey. That is why your participation is so important: you represent a large number of other people in the Netherlands.

Your information is safe

CBS handles your information with the utmost care. Your personal details are immediately separated from your answers. You can read how we handle your information on the web page: Privacy.


By completing the Consumer Confidence questionnaire, you may receive one of the available iPads or VVV gift cards worth € 400,-. You will immediately see whether you are one of the lucky ones. You will be contacted soon afterwards so the iPad or VVV gift cards can be sent to you. The letter you received from CBS states the date up to which you can participate in this survey. Do you not want to receive an iPad or VVV gift cards? You can indicate this in the questionnaire.

The lucky ones are selected totally at random. This means that no specific personal characteristics are taken into account during the lucky draw. Do you want to know more about the general reward policy at CBS? Click on: Rewards.


To contact CBS, please click on: CBS Contact Center.

A CBS employee at your door or on the phone?
Did a CBS employee visit or call you? You can find more information about this by clicking on: CBS will never just show up at your door.