Three quarters of business owners aiming to boost productivity

© Hollandse Hoogte / Westend61 GmbH
Three quarters of business owners report that they are taking steps to increase the productivity of their business. The steps they mention most often are investing in technology and automation and making processes more efficient. Lack of staff is the main obstacle to increasing productivity, according to the business owners surveyed. Statistics Netherlands (CBS) reports this on the basis of the Netherlands Business Survey, April 2024, which is carried out in partnership with the Dutch Chamber of Commerce (KvK), the Economic Institute for Construction and Housing (EIB), the Dutch Organisation for Small and Medium-Sized Enterprises (MKB-Nederland) and the Dutch Employers’ Organisation (VNO-NCW).

Labour productivity refers to the value added per hour worked. In advanced economies, productivity growth is the most important source of economic growth over the longer term. Previous research has shown that productivity is structurally higher in large firms (those with 250 employees or more) than in medium-sized firms (50 to 250 employees). It is the lowest in small firms (5 to 50 employees). Since 2020, productivity has also been increasing more rapidly in large firms than in small and medium-sized firms.

What are the main steps1) that your firm is taking to increase productivity?
 Investing in technology and automation (% firms)Introducing more efficient work processes (% firms)Providing training and development for staff (% firms)Optimisation of working environment and facilities (% firms)Other (% firms)
Total35.735.221.524.07.1
Small firms26.426.015.824.48.7
Medium-sized firms37.035.223.726.17.8
Large firms44.745.225.922.05.0
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW
1) Business owners could choose a maximum of two options
 

Large firms are more likely to be taking steps to improve productivity

The proportion of business owners trying to boost their productivity is lower among small firms (just over 65 percent) than it is among medium firms (over 78 percent) and large firms (nearly 84 percent). Large firms are also more likely to report that they are seeking to improve productivity in more than one way. The steps they mention the most often are investing in technology and automation, and making processes more efficient. Training for staff is mentioned the least often, at just over 21 percent. Optimising the work environment and facilities is the only measure that large firms mention less frequently than small and medium-sized firms.

Manufacturing firms most likely to be taking action to boost productivity

The proportion of business owners taking steps to boost productivity varies between industrial sectors. Manufacturers are the most likely to say they are aiming to improve productivity, at just over 81 percent. The share is lowest in culture, sports and recreation, at 54 percent. Investment in technology and automation is mentioned the most often in the manufacturing sector. It is mentioned the least often in the accommodation and food services sector, where business owners focus mainly on optimising the working environment and facilities. Providing training for employees is mentioned the most frequently in the car trade and repair sector, and least frequently in agriculture, forestry and fisheries.

What are the main steps1) that your firm is taking in order to increase productivity?
 Investing in technology and automation (% firms)Introducing more efficient work processes (% firms)Optimisation of working environment and facilities (% firms)Providing training and development for staff (% firms)Other (% firms)
Total35.735.224.021.57.1
Manufacturing40.740.727.524.46.8
Construction37.535.833.020.35.5
Mining and quarrying38.055.817.511.55.4
Information and communication38.334.522.323.27.0
Transportation and storage40.347.217.514.35.9
Wholesale and commission trade36.637.724.018.58.1
Car trade and repair28.036.320.227.111.3
Business services37.727.421.523.89.7
Retail trade (excl. cars)35.438.216.224.33.8
Other services22.930.717.726.612.8
Agriculture, Forestry and fisheries38.425.624.86.09.6
Real estate activities40.627.711.117.05.3
Accommodation and food services13.524.628.723.07.9
Culture, sport and recreation13.625.319.919.85.9
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW
1) Business owners could choose a maximum of two options

Staff shortage is the main obstacle

Lack of staff is the main impediment to increasing productivity for nearly 40 percent of business owners. This is mentioned the most frequently in the car trade and repair sector. External factors, such as economic uncertainty, are the main obstacle for more than 17 percent of business owners, with those in the mining and quarrying and construction industries indicating this relatively often. Just over 13 percent of business owners mentioned a lack of financial resources as the main obstacle to increasing productivity. Firms in the agriculture, forestry and fisheries sector frequently mention this, in relative terms. Just over 36 percent of business owners say they experience no obstacles or are taking no steps to increase their business productivity.

What are the main obstacles1) to increasing productivity for your firm?
 Shortage of staff (% firms)External factors such as economic uncertainty (% firms)Lack of financial resources/costs too high (% firms)Lack of innovative solutions (% firms)Other (% firms)
Total39.717.513.35.06.0
Transportation and storage47.822.015.63.67.2
Construction48.823.54.96.78.0
Agriculture, Forestry and fisheries23.519.124.312.112.2
Car trade and repair60.812.09.63.03.0
Mining and quarrying16.335.15.36.123.4
Business services47.413.710.85.64.5
Wholesale and commission trade30.422.210.68.18.3
Retail trade (excl. cars)36.414.417.94.54.0
Manufacturing33.017.417.43.94.9
Accommodation and food services32.213.121.82.75.5
Information and communication40.215.310.01.34.9
Real estate activities22.713.318.54.49.4
Culture, sport and recreation27.89.318.82.87.1
Other services27.75.718.02.96.9
Source: CBS, EIB, KVK, MKB-Nederland, VNO-NCW
1) Business owners could choose a maximum of two options