ICT use by companies by sector of industry (SIC 2008) and size of company
Sector of Industry SIC 2008 | Size of company | ICT specialists and users on 31 December Staff working with a computer (in % of total number of employed persons) | ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) | Companies with internal networks LAN (in % of total number of companies) | Companies with internal networks Wireless LAN (in % of total number of companies) | Companies with internal networks Intranet (in % of total number of companies) | Companies with internal networks Extranet (in % of total number of companies) | Companies with external networks Teleworkers (in % of total number of companies) | Companies with external networks Internet (in % of total number of companies) | Companies with external networks Internet, communication with government At least one type of interaction (in % of total number of companies) | Companies with external networks Internet, communication with government Obtaining information (in % of total number of companies) | Companies with external networks Internet, communication with government Obtaining forms (in % of total number of companies) | Companies with external networks Internet, communication with government Returning completed forms (in % of total number of companies) | Companies with external networks Internet, communication with government Online declarations/applications (in % of total number of companies) | Companies with external networks Internet, communication with government Tender registration (in % of total number of companies) | Companies with software/ICT applications ERP software (in % of total number of companies) | Automated Data Exchange (ADE) Order processing with third parties (in % of total number of companies) | Supply Chain Management (SCM) With suppliers Total SCM with suppliers (in % of total number of companies) | Supply Chain Management (SCM) With suppliers Expected demand or inventory level (in % of total number of companies) | Supply Chain Management (SCM) With suppliers Progress of delivery (in % of total number of companies) | Supply Chain Management (SCM) With customers Total SCM with customers (in % of total number of companies) | Supply Chain Management (SCM) With customers Expected demand or inventory level (in % of total number of companies) | Supply Chain Management (SCM) With customers Progress of delivery (in % of total number of companies) |
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Total | 10 and more employed persons | 66 | 57 | 86 | 35 | 33 | 18 | 56 | 96 | 82 | 74 | 75 | 72 | 26 | 7 | 22 | 47 | 11 | 8 | 9 | 7 | 5 | 6 |
Total | 10-50 employed persons | 60 | 52 | 84 | 33 | 27 | 16 | 50 | 95 | 80 | 71 | 73 | 70 | 25 | 6 | 17 | 46 | 9 | 7 | 8 | 5 | 4 | 4 |
Total | 50-250 employed persons | 64 | 55 | 95 | 42 | 54 | 23 | 79 | 98 | 89 | 84 | 84 | 81 | 31 | 11 | 45 | 51 | 15 | 12 | 13 | 11 | 9 | 10 |
Total | 250 and more employed persons | 70 | 60 | 99 | 51 | 85 | 44 | 91 | 100 | 91 | 88 | 87 | 78 | 32 | 16 | 55 | 64 | 31 | 24 | 28 | 27 | 22 | 25 |
C Manufacturing | 10 and more employed persons | 53 | 41 | 90 | 34 | 30 | 14 | 57 | 97 | 86 | 77 | 79 | 78 | 24 | 5 | 40 | 49 | 11 | 9 | 10 | 11 | 9 | 9 |
C Manufacturing | 10-50 employed persons | 45 | 37 | 88 | 29 | 22 | 11 | 48 | 96 | 84 | 74 | 76 | 77 | 23 | 4 | 29 | 46 | 8 | 6 | 7 | 7 | 6 | 6 |
C Manufacturing | 50-250 employed persons | 56 | 43 | 98 | 45 | 52 | 20 | 86 | 100 | 92 | 87 | 88 | 84 | 27 | 7 | 74 | 55 | 17 | 15 | 14 | 16 | 15 | 13 |
C Manufacturing | 250 and more employed persons | 56 | 42 | 99 | 60 | 83 | 42 | 92 | 100 | 92 | 88 | 89 | 78 | 27 | 9 | 90 | 66 | 43 | 36 | 40 | 45 | 39 | 40 |
D-E Public utility, sewerage and waste | 10 and more employed persons | 66 | 61 | 93 | 31 | 48 | 25 | 55 | 97 | 89 | 83 | 81 | 78 | 29 | 15 | 32 | 40 | 8 | 5 | 7 | 6 | 4 | 4 |
D-E Public utility, sewerage and waste | 10-50 employed persons | 46 | 35 | 90 | 23 | 34 | 19 | 41 | 96 | 89 | 82 | 78 | 79 | 27 | 11 | 19 | 37 | 4 | 2 | 4 | 5 | 3 | 4 |
D-E Public utility, sewerage and waste | 50-250 employed persons | 57 | 50 | 98 | 47 | 71 | 35 | 80 | 100 | 88 | 81 | 82 | 75 | 35 | 22 | 54 | 33 | 11 | 6 | 11 | 7 | 5 | 6 |
D-E Public utility, sewerage and waste | 250 and more employed persons | 74 | 71 | 100 | 40 | 94 | 53 | 100 | 100 | 100 | 100 | 100 | 79 | 31 | 29 | 73 | 80 | 29 | 26 | 20 | 9 | 9 | 6 |
F Construction | 10 and more employed persons | 40 | 38 | 81 | 24 | 15 | 8 | 36 | 96 | 81 | 72 | 74 | 72 | 27 | 9 | 14 | 42 | 8 | 4 | 8 | 2 | 1 | 2 |
F Construction | 10-50 employed persons | 30 | 27 | 79 | 24 | 12 | 8 | 31 | 96 | 79 | 69 | 72 | 69 | 26 | 7 | 10 | 42 | 7 | 4 | 7 | 2 | 1 | 2 |
F Construction | 50-250 employed persons | 40 | 37 | 94 | 26 | 33 | 11 | 68 | 99 | 96 | 93 | 94 | 92 | 40 | 17 | 38 | 45 | 10 | 6 | 9 | 2 | 1 | 2 |
F Construction | 250 and more employed persons | 58 | 55 | 100 | 41 | 90 | 32 | 100 | 100 | 92 | 91 | 89 | 88 | 36 | 46 | 83 | 60 | 23 | 16 | 23 | 19 | 14 | 18 |
G Wholesale and retail trade | 10 and more employed persons | 65 | 51 | 86 | 41 | 37 | 23 | 57 | 96 | 80 | 71 | 73 | 71 | 25 | 5 | 29 | 57 | 18 | 15 | 16 | 9 | 8 | 8 |
G Wholesale and retail trade | 10-50 employed persons | 70 | 59 | 85 | 39 | 34 | 22 | 53 | 96 | 80 | 71 | 73 | 71 | 24 | 5 | 25 | 56 | 17 | 13 | 15 | 8 | 7 | 7 |
G Wholesale and retail trade | 50-250 employed persons | 69 | 57 | 94 | 56 | 56 | 23 | 83 | 97 | 82 | 75 | 75 | 75 | 30 | 6 | 59 | 61 | 25 | 22 | 23 | 11 | 8 | 11 |
G Wholesale and retail trade | 250 and more employed persons | 56 | 38 | 99 | 68 | 87 | 46 | 89 | 98 | 88 | 82 | 85 | 81 | 30 | 11 | 69 | 83 | 57 | 46 | 52 | 42 | 35 | 38 |
H Transportation and storage | 10 and more employed persons | 49 | 37 | 81 | 27 | 23 | 16 | 45 | 93 | 79 | 72 | 75 | 71 | 33 | 3 | 12 | 56 | 9 | 7 | 9 | 11 | 8 | 11 |
H Transportation and storage | 10-50 employed persons | 38 | 33 | 77 | 24 | 16 | 13 | 38 | 91 | 76 | 69 | 73 | 67 | 32 | 2 | 6 | 54 | 6 | 4 | 5 | 6 | 4 | 6 |
H Transportation and storage | 50-250 employed persons | 39 | 30 | 97 | 35 | 43 | 24 | 71 | 97 | 90 | 83 | 83 | 84 | 36 | 8 | 31 | 63 | 20 | 17 | 19 | 27 | 21 | 27 |
H Transportation and storage | 250 and more employed persons | 60 | 42 | 100 | 62 | 81 | 61 | 91 | 100 | 92 | 91 | 89 | 85 | 45 | 8 | 63 | 72 | 36 | 29 | 35 | 49 | 39 | 49 |
I Accommodation and food serving | 10 and more employed persons | 34 | 27 | 55 | 33 | 12 | 5 | 22 | 90 | 67 | 55 | 56 | 59 | 16 | 7 | 3 | 39 | 6 | 4 | 5 | 5 | 3 | 3 |
I Accommodation and food serving | 10-50 employed persons | 33 | 25 | 53 | 32 | 10 | 4 | 20 | 90 | 65 | 53 | 54 | 57 | 16 | 6 | 1 | 37 | 5 | 4 | 4 | 5 | 2 | 3 |
I Accommodation and food serving | 50-250 employed persons | 33 | 24 | 92 | 44 | 36 | 16 | 53 | 95 | 87 | 78 | 84 | 78 | 22 | 11 | 17 | 66 | 14 | 11 | 12 | 8 | 7 | 6 |
I Accommodation and food serving | 250 and more employed persons | 34 | 32 | 100 | 70 | 76 | 43 | 86 | 100 | 92 | 92 | 86 | 86 | 44 | 17 | 51 | 78 | 31 | 26 | 31 | 35 | 31 | 35 |
J Information and communication | 10 and more employed persons | 96 | 93 | 97 | 60 | 65 | 38 | 87 | 99 | 91 | 84 | 85 | 80 | 23 | 13 | 26 | 50 | 15 | 9 | 14 | 6 | 5 | 6 |
J Information and communication | 10-50 employed persons | 98 | 94 | 96 | 59 | 59 | 35 | 85 | 98 | 91 | 83 | 85 | 79 | 21 | 10 | 20 | 49 | 13 | 8 | 13 | 4 | 3 | 4 |
J Information and communication | 50-250 employed persons | 96 | 95 | 98 | 66 | 90 | 48 | 95 | 99 | 94 | 89 | 89 | 84 | 32 | 22 | 45 | 50 | 15 | 11 | 14 | 10 | 8 | 10 |
J Information and communication | 250 and more employed persons | 96 | 92 | 99 | 68 | 100 | 66 | 96 | 100 | 85 | 80 | 81 | 81 | 35 | 24 | 66 | 65 | 41 | 27 | 39 | 31 | 22 | 29 |
K Financial services (partly) | 10 and more employed persons | 97 | 87 | 93 | 33 | 64 | 36 | 80 | 96 | 83 | 75 | 75 | 66 | 25 | 3 | 12 | 45 | 6 | 5 | 6 | 6 | 3 | 5 |
K Financial services (partly) | 10-50 employed persons | 95 | 88 | 91 | 31 | 52 | 29 | 76 | 95 | 82 | 73 | 74 | 65 | 24 | 2 | 7 | 39 | 5 | 4 | 4 | 3 | 2 | 3 |
K Financial services (partly) | 50-250 employed persons | 99 | 90 | 96 | 34 | 92 | 45 | 90 | 100 | 86 | 84 | 84 | 67 | 30 | 2 | 18 | 51 | 4 | 1 | 4 | 4 | - | 4 |
K Financial services (partly) | 250 and more employed persons | 97 | 87 | 100 | 45 | 93 | 76 | 96 | 100 | 84 | 75 | 64 | 73 | 30 | 11 | 39 | 76 | 23 | 19 | 23 | 27 | 16 | 27 |
L Renting, buying, selling real estate | 10 and more employed persons | 89 | 82 | 88 | 33 | 40 | 21 | 71 | 93 | 84 | 81 | 79 | 76 | 25 | 2 | 22 | 34 | 5 | 5 | 4 | 3 | 2 | 3 |
L Renting, buying, selling real estate | 10-50 employed persons | 87 | 80 | 86 | 32 | 31 | 18 | 67 | 92 | 82 | 79 | 77 | 76 | 27 | 2 | 17 | 33 | 4 | 4 | 3 | 2 | 1 | 2 |
L Renting, buying, selling real estate | 50-250 employed persons | 88 | 86 | 99 | 41 | 81 | 33 | 88 | 100 | 95 | 94 | 89 | 77 | 17 | 1 | 48 | 37 | 12 | 8 | 10 | 8 | 5 | 8 |
L Renting, buying, selling real estate | 250 and more employed persons | 91 | 80 | 100 | 20 | 100 | 67 | 100 | 100 | 100 | 100 | 87 | 82 | 18 | - | 50 | 77 | 20 | 13 | 20 | 18 | 10 | 18 |
M Other specialised business services | 10 and more employed persons | 92 | 87 | 94 | 38 | 47 | 24 | 76 | 97 | 89 | 82 | 84 | 80 | 31 | 12 | 20 | 43 | 6 | 4 | 6 | 4 | 3 | 4 |
M Other specialised business services | 10-50 employed persons | 90 | 85 | 93 | 37 | 42 | 21 | 74 | 97 | 89 | 82 | 84 | 80 | 30 | 11 | 16 | 43 | 5 | 3 | 5 | 3 | 3 | 3 |
M Other specialised business services | 50-250 employed persons | 93 | 86 | 96 | 46 | 76 | 39 | 91 | 98 | 87 | 82 | 82 | 80 | 34 | 15 | 40 | 44 | 11 | 7 | 10 | 9 | 7 | 8 |
M Other specialised business services | 250 and more employed persons | 93 | 89 | 100 | 55 | 94 | 66 | 96 | 100 | 90 | 90 | 84 | 80 | 39 | 34 | 53 | 53 | 24 | 18 | 22 | 22 | 14 | 22 |
N Renting and other business support | 10 and more employed persons | 72 | 68 | 86 | 33 | 26 | 15 | 50 | 95 | 79 | 70 | 73 | 71 | 29 | 11 | 12 | 37 | 5 | 4 | 5 | 5 | 4 | 5 |
N Renting and other business support | 10-50 employed persons | 59 | 55 | 84 | 33 | 21 | 13 | 46 | 95 | 78 | 67 | 71 | 68 | 27 | 11 | 9 | 35 | 5 | 4 | 5 | 4 | 4 | 4 |
N Renting and other business support | 50-250 employed persons | 68 | 61 | 89 | 33 | 38 | 19 | 59 | 95 | 84 | 79 | 80 | 78 | 35 | 12 | 21 | 44 | 5 | 3 | 5 | 6 | 6 | 5 |
N Renting and other business support | 250 and more employed persons | 77 | 75 | 96 | 31 | 63 | 41 | 86 | 98 | 92 | 86 | 87 | 83 | 36 | 21 | 44 | 48 | 12 | 8 | 11 | 14 | 11 | 14 |
Q Health and social work activities | 10 and more employed persons | 66 | 57 | 92 | 32 | 43 | 17 | 66 | 97 | 81 | 75 | 76 | 49 | 20 | 6 | 11 | 39 | 4 | 3 | 4 | 2 | 2 | 2 |
Q Health and social work activities | 10-50 employed persons | 67 | 54 | 88 | 29 | 25 | 13 | 56 | 95 | 74 | 67 | 68 | 36 | 14 | 3 | 9 | 37 | 0 | 0 | 0 | - | - | - |
Q Health and social work activities | 50-250 employed persons | 67 | 57 | 97 | 33 | 65 | 18 | 81 | 99 | 90 | 87 | 89 | 76 | 28 | 12 | 10 | 34 | 6 | 6 | 6 | 4 | 3 | 4 |
Q Health and social work activities | 250 and more employed persons | 66 | 57 | 99 | 40 | 84 | 32 | 87 | 100 | 93 | 91 | 89 | 71 | 30 | 10 | 16 | 57 | 18 | 13 | 15 | 10 | 9 | 9 |
Source: CBS. |
Dataset is not available.
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Status of the figures:
The figures are final.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- ICT specialists and users on 31 December
- ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.- Staff working with a computer
- Number of employed persons who work at a computer at least once a week.
- Staff working with internet
- Number of employed persons regularly using a computer with internet
access for their work.
- Companies with internal networks
- Use of linked computers in the company. This includes links between
different locations of the same company. Such a link (network) is
called a Local Area Network (LAN) and may be a "fixed" and "wireless"
connection. A company can have several types of LAN (wireless, intranet,
extranet).- LAN
- Number of companies with a LAN (Local Area Network).
- Wireless LAN
- Number of companies with a wireless LAN (Local Area Network).
- Intranet
- Number of companies with an internal company communications network
allowing internal file exchange between its users.
- Extranet
- Number of companies with an extranet: a secured extension of an intranet
that allows external users to access parts of the company's intranet.
- Companies with external networks
- External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.- Teleworkers
- Number of companies with employed persons who regularly, at least half a
day a week, work outside their place of work and have access to the ICT
system of the company. The employed person must have access to files
and/or software, not just email.
- Internet
- Internet, communication with government
- Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.- At least one type of interaction
- Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
- Obtaining information
- Number of companies that use the internet to obtain government
information.
- Obtaining forms
- Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
- Returning completed forms
- Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
- Online declarations/applications
- Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
- Tender registration
- Number of companies that use the internet to registering for a government
tender.
- Companies with software/ICT applications
- ICT applications: special software with a limited application (e.g. an
accounting package).- ERP software
- Number of companies using Enterprise Resource Planning (ERP) software.
ERP software systematically integrates data of various units within the
company, such as planning, purchasing, logistics and production.
- Automated Data Exchange (ADE)
- Automated Data Exchange is the electronic data exchange between companies
through internet or another network, in an agreed format (e.g. XML,
EDIFACT). Hand typed emails are excluded.- Order processing with third parties
- Number of companies using ICT systems allowing them to process placed
purchase orders or received sales orders automatically in the ICT systems
of suppliers or of the customers/buyers.
- Supply Chain Management (SCM)
- Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.- With suppliers
- Total SCM with suppliers
- Total number of companies using Supply Chain Management with suppliers.
- Expected demand or inventory level
- Total number of companies using SCM with suppliers on expected demand,
inventory levels or production plans.
- Progress of delivery
- Total number of companies using SCM with suppliers on progress of
delivery.
- With customers
- Total SCM with customers
- Total number of companies using Supply Chain Management with customers.
- Expected demand or inventory level
- Total number of companies using SCM with customers on expected demand,
inventory levels or production plans.
- Progress of delivery
- Total number of companies using SCM with customers on progress of
delivery.