ICT use by companies by sector of industry (SIC 2008) and size of company

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ICT use by companies by sector of industry (SIC 2008) and size of company
Sector of Industry SIC 2008 Size of company ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) Companies with internal networks LAN (in % of total number of companies) Companies with internal networks Wireless LAN (in % of total number of companies) Companies with internal networks Intranet (in % of total number of companies) Companies with internal networks Extranet (in % of total number of companies) Companies with external networks Teleworkers (in % of total number of companies) Companies with external networks Internet (in % of total number of companies) Companies with external networks Internet, type of connection Analogue and ISDN modem (in % of total number of companies) Companies with external networks Internet, type of connection Wireless connection (in % of total number of companies) Companies with external networks Internet, general applications At least one general application (in % of total number of companies) Companies with external networks Internet, general applications Financial services (in % of total number of companies) Companies with external networks Internet, general applications Training and education (in % of total number of companies) Companies with external networks Internet, facilities offered At least one facility offered (in % of total number of companies) Companies with external networks Internet, facilities offered Company presentation (in % of total number of companies) Companies with external networks Internet, facilities offered Product catalogues and price lists (in % of total number of companies) Companies with external networks Internet, facilities offered Customised products (in % of total number of companies) Companies with external networks Internet, facilities offered Online orders or booking (in % of total number of companies) Companies with external networks Internet, facilities offered Online payments (in % of total number of companies) Companies with external networks Internet, facilities offered Personalised content for regular visitor (in % of total number of companies) Companies with external networks Internet, facilities offered Staff recruitment (in % of total number of companies) Companies with external networks Internet, facilities offered Other facilities (in % of total number of companies) Companies with external networks Internet, communication with government At least one type of interaction (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining information (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining forms (in % of total number of companies) Companies with external networks Internet, communication with government Returning completed forms (in % of total number of companies) Companies with external networks Internet, communication with government Online declarations/applications (in % of total number of companies) Companies with external networks Internet, communication with government Tender registration (in % of total number of companies) Companies with external networks Use for sales Sales via external networks (in % of total number of companies) Companies with external networks Use for sales Via Automated Data Exchange (ADE) Sales via non-internet networks (in % of total number of companies) Companies with external networks Use for purchase Purchase via external networks (in % of total number of companies)
Total 10 and more employed persons 57 86 35 33 18 56 96 24 22 89 88 16 84 84 24 5 23 14 11 43 25 82 74 75 72 26 7 25 7 41
Total 10-50 employed persons 52 84 33 27 16 50 95 25 19 88 87 13 82 82 22 4 22 15 10 38 22 80 71 73 70 25 6 24 6 39
Total 50-250 employed persons 55 95 42 54 23 79 98 20 35 91 90 24 92 92 30 7 25 13 15 66 37 89 84 84 81 31 11 31 12 46
Total 250 and more employed persons 60 99 51 85 44 91 100 20 55 94 92 45 97 97 36 9 29 14 25 85 56 91 88 87 78 32 16 34 16 61
C Manufacturing 10 and more employed persons 41 90 34 30 14 57 97 24 18 90 89 11 86 86 24 5 19 13 8 36 18 86 77 79 78 24 5 29 10 40
C Manufacturing 10-50 employed persons 37 88 29 22 11 48 96 25 13 89 88 7 84 84 21 4 18 14 6 29 14 84 74 76 77 23 4 27 8 38
C Manufacturing 50-250 employed persons 43 98 45 52 20 86 100 22 32 93 91 21 93 93 32 7 21 12 11 53 26 92 87 88 84 27 7 33 15 42
C Manufacturing 250 and more employed persons 42 99 60 83 42 92 100 19 50 94 93 45 95 95 34 5 22 10 18 68 42 92 88 89 78 27 9 42 29 61
D-E Public utility, sewerage and waste 10 and more employed persons 61 93 31 48 25 55 97 18 28 87 85 19 87 87 26 6 24 13 12 49 32 89 83 81 78 29 15 25 5 35
D-E Public utility, sewerage and waste 10-50 employed persons 35 90 23 34 19 41 96 19 15 87 85 12 84 84 19 3 16 14 8 36 25 89 82 78 79 27 11 22 7 29
D-E Public utility, sewerage and waste 50-250 employed persons 50 98 47 71 35 80 100 16 51 87 85 26 90 90 35 9 31 12 19 69 41 88 81 82 75 35 22 27 3 39
D-E Public utility, sewerage and waste 250 and more employed persons 71 100 40 94 53 100 100 20 67 89 89 56 100 100 57 17 71 6 21 100 64 100 100 100 79 31 29 37 - 77
F Construction 10 and more employed persons 38 81 24 15 8 36 96 26 13 91 91 5 78 78 10 2 15 17 5 34 15 81 72 74 72 27 9 10 1 32
F Construction 10-50 employed persons 27 79 24 12 8 31 96 27 9 91 90 4 76 76 9 2 16 18 4 28 13 79 69 72 69 26 7 10 1 30
F Construction 50-250 employed persons 37 94 26 33 11 68 99 19 34 91 91 8 94 94 13 4 9 10 9 74 29 96 93 94 92 40 17 13 0 47
F Construction 250 and more employed persons 55 100 41 90 32 100 100 16 81 99 99 42 100 100 24 8 13 8 17 94 50 92 91 89 88 36 46 17 8 66
G Wholesale and retail trade 10 and more employed persons 51 86 41 37 23 57 96 26 24 89 88 23 82 82 36 4 28 14 12 38 24 80 71 73 71 25 5 36 10 48
G Wholesale and retail trade 10-50 employed persons 59 85 39 34 22 53 96 27 21 89 88 22 81 81 34 4 25 14 11 34 22 80 71 73 71 24 5 34 8 47
G Wholesale and retail trade 50-250 employed persons 57 94 56 56 23 83 97 21 38 93 90 32 88 88 50 5 42 14 15 62 36 82 75 75 75 30 6 46 21 53
G Wholesale and retail trade 250 and more employed persons 38 99 68 87 46 89 98 25 56 88 86 44 95 95 58 10 54 21 29 87 62 88 82 85 81 30 11 58 23 71
H Transportation and storage 10 and more employed persons 37 81 27 23 16 45 93 24 21 87 87 10 79 79 9 5 26 15 15 33 21 79 72 75 71 33 3 34 14 32
H Transportation and storage 10-50 employed persons 33 77 24 16 13 38 91 24 16 87 87 6 75 75 7 4 23 16 12 24 16 76 69 73 67 32 2 30 11 29
H Transportation and storage 50-250 employed persons 30 97 35 43 24 71 97 28 35 87 86 21 91 91 17 9 34 13 23 63 34 90 83 83 84 36 8 51 27 39
H Transportation and storage 250 and more employed persons 42 100 62 81 61 91 100 22 75 96 95 56 95 95 31 14 46 25 38 83 65 92 91 89 85 45 8 64 33 68
I Accommodation and food serving 10 and more employed persons 27 55 33 12 5 22 90 28 15 72 71 3 78 78 36 7 34 17 12 28 18 67 55 56 59 16 7 29 3 47
I Accommodation and food serving 10-50 employed persons 25 53 32 10 4 20 90 28 14 70 70 2 77 77 34 7 32 16 11 25 15 65 53 54 57 16 6 26 3 46
I Accommodation and food serving 50-250 employed persons 24 92 44 36 16 53 95 26 14 88 88 20 92 92 63 10 68 28 11 75 48 87 78 84 78 22 11 62 14 65
I Accommodation and food serving 250 and more employed persons 32 100 70 76 43 86 100 14 68 100 100 25 100 100 57 27 68 48 48 100 56 92 92 86 86 44 17 60 6 69
J Information and communication 10 and more employed persons 93 97 60 65 38 87 99 16 41 95 93 40 94 94 36 12 34 20 22 73 57 91 84 85 80 23 13 31 7 60
J Information and communication 10-50 employed persons 94 96 59 59 35 85 98 16 37 96 94 35 93 93 35 11 34 20 20 70 56 91 83 85 79 21 10 31 7 58
J Information and communication 50-250 employed persons 95 98 66 90 48 95 99 13 56 94 91 52 99 99 38 17 31 18 31 82 56 94 89 89 84 32 22 30 7 70
J Information and communication 250 and more employed persons 92 99 68 100 66 96 100 20 61 99 96 81 100 100 62 15 56 34 48 95 77 85 80 81 81 35 24 56 22 64
K Financial services (partly) 10 and more employed persons 87 93 33 64 36 80 96 23 32 88 86 33 85 85 32 16 28 10 20 53 36 83 75 75 66 25 3 28 10 41
K Financial services (partly) 10-50 employed persons 88 91 31 52 29 76 95 23 26 87 86 26 81 81 25 10 20 6 13 48 29 82 73 74 65 24 2 22 5 33
K Financial services (partly) 50-250 employed persons 90 96 34 92 45 90 100 9 42 91 88 48 93 93 38 15 35 14 28 50 41 86 84 84 67 30 2 39 16 59
K Financial services (partly) 250 and more employed persons 87 100 45 93 76 96 100 46 57 91 87 54 100 100 79 60 77 37 62 96 81 84 75 64 73 30 11 56 38 64
L Renting, buying, selling real estate 10 and more employed persons 82 88 33 40 21 71 93 20 30 89 89 10 89 89 30 7 22 14 20 46 44 84 81 79 76 25 2 15 3 41
L Renting, buying, selling real estate 10-50 employed persons 80 86 32 31 18 67 92 22 25 89 89 9 88 88 28 6 22 14 17 39 39 82 79 77 76 27 2 14 3 39
L Renting, buying, selling real estate 50-250 employed persons 86 99 41 81 33 88 100 13 53 90 90 11 97 97 38 12 24 13 36 78 71 95 94 89 77 17 1 19 2 50
L Renting, buying, selling real estate 250 and more employed persons 80 100 20 100 67 100 100 15 55 100 100 40 100 100 33 20 18 20 33 93 80 100 100 87 82 18 - 27 - 60
M Other specialised business services 10 and more employed persons 87 94 38 47 24 76 97 19 31 93 92 21 91 91 17 6 19 12 12 57 33 89 82 84 80 31 12 18 5 44
M Other specialised business services 10-50 employed persons 85 93 37 42 21 74 97 20 28 92 92 17 90 90 15 5 18 12 11 54 30 89 82 84 80 30 11 17 5 42
M Other specialised business services 50-250 employed persons 86 96 46 76 39 91 98 16 46 93 91 40 93 93 22 9 24 12 16 68 48 87 82 82 80 34 15 23 9 51
M Other specialised business services 250 and more employed persons 89 100 55 94 66 96 100 20 68 96 94 54 97 97 33 11 26 11 33 92 71 90 90 84 80 39 34 18 6 57
N Renting and other business support 10 and more employed persons 68 86 33 26 15 50 95 24 19 87 86 13 83 83 16 3 19 17 13 57 29 79 70 73 71 29 11 22 4 25
N Renting and other business support 10-50 employed persons 55 84 33 21 13 46 95 24 17 86 85 10 81 81 17 2 19 17 11 53 26 78 67 71 68 27 11 21 4 23
N Renting and other business support 50-250 employed persons 61 89 33 38 19 59 95 23 22 89 88 16 91 91 12 4 17 14 15 70 36 84 79 80 78 35 12 21 5 33
N Renting and other business support 250 and more employed persons 75 96 31 63 41 86 98 20 46 96 96 39 94 94 18 7 24 22 31 84 53 92 86 87 83 36 21 29 8 37
Q Health and social work activities 10 and more employed persons 57 92 32 43 17 66 97 25 24 87 87 19 87 87 25 2 18 8 12 59 34 81 75 76 49 20 6 10 2 37
Q Health and social work activities 10-50 employed persons 54 88 29 25 13 56 95 29 15 85 85 15 82 82 24 1 21 11 11 45 27 74 67 68 36 14 3 10 2 30
Q Health and social work activities 50-250 employed persons 57 97 33 65 18 81 99 17 35 90 90 18 94 94 27 4 13 6 12 79 43 90 87 89 76 28 12 10 1 42
Q Health and social work activities 250 and more employed persons 57 99 40 84 32 87 100 17 48 92 90 36 99 99 26 2 12 3 14 91 53 93 91 89 71 30 10 14 4 60
Source: CBS.
Explanation of symbols

Dataset is not available.


This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.

Data available from: 2008.

Status of the figures:
The figures are final.

Changes as of 8 March 2019:
None, this table is discontinued.

When will new figures be published?
Not applicable anymore

Description topics

ICT specialists and users on 31 December
ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.
Staff working with internet
Number of employed persons regularly using a computer with internet
access for their work.
Companies with internal networks
Use of linked computers in the company. This includes links between
different locations of the same company. Such a link (network) is
called a Local Area Network (LAN) and may be a "fixed" and "wireless"
connection. A company can have several types of LAN (wireless, intranet,
extranet).
LAN
Number of companies with a LAN (Local Area Network).
Wireless LAN
Number of companies with a wireless LAN (Local Area Network).
Intranet
Number of companies with an internal company communications network
allowing internal file exchange between its users.
Extranet
Number of companies with an extranet: a secured extension of an intranet
that allows external users to access parts of the company's intranet.
Companies with external networks
External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.
Teleworkers
Number of companies with employed persons who regularly, at least half a
day a week, work outside their place of work and have access to the ICT
system of the company. The employed person must have access to files
and/or software, not just email.
Internet
Internet, type of connection
The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.
Analogue and ISDN modem
Number of companies that use either an analogue modem, connected to a
telephone line or an ISDN connection for their internet connection. ISDN
is Integrated Services Digital Network.
Wireless connection
Number of companies that use a wireless connection (satellite, mobile
telephone) for their internet connection.
Internet, general applications
Use of internet by companies for one or more of the following general
applications: education and training and financial services.
At least one general application
Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
Financial services
Number of companies that use the internet for financial services, such as
online banking (excluding debit card payments at the counter).
Training and education
Number of companies that use the internet for training and education
(e.g. e-learning).
Internet, facilities offered
Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.
At least one facility offered
Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
Company presentation
Number of companies that present themselves on the internet (via a
website).
Product catalogues and price lists
Number of companies that provide product information through catalogues
with products and prices on the internet (via a website).
Customised products
Number of companies that provide customers the possibility to bring
product in line with consumers needs on the internet (via a website).
Online orders or booking
Number of companies that provide customers the possibility to order or
book online.
Online payments
Number of companies that provide customers the possibility to pay online.
Personalised content for regular visitor
Number of companies that provide regular customers access to a customised
page.
Staff recruitment
Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
Other facilities
Number of companies that provide other facilities on the internet (the
website), e.g. after sales service.
Internet, communication with government
Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.
At least one type of interaction
Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
Obtaining information
Number of companies that use the internet to obtain government
information.
Obtaining forms
Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
Returning completed forms
Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
Online declarations/applications
Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
Tender registration
Number of companies that use the internet to registering for a government
tender.
Use for sales
Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).
Sales via external networks
Number of companies that use external networks for sales of goods and
services.
Via Automated Data Exchange (ADE)
Via other non-public systems, including Automated Data Exchange (ADE).
Sales via non-internet networks
Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.
Use for purchase
Purchases via external networks or electronic shopping is defined here as
placing an order electronically (excluding hand typed email).
Purchase via external networks
Number of companies that use external networks for the purchase of goods
and services.