ICT use by companies by sector of industry (SIC 2008) and size of company

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ICT use by companies by sector of industry (SIC 2008) and size of company
Sector of Industry SIC 2008 Size of company ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) Companies with internal networks LAN (in % of total number of companies) Companies with internal networks Intranet (in % of total number of companies) Companies with external networks Teleworkers (in % of total number of companies) Companies with external networks Internet, type of connection Broadband Total broadband (in % of total number of companies) Companies with external networks Internet, general applications At least one general application (in % of total number of companies) Companies with external networks Internet, general applications Training and education (in % of total number of companies) Companies with external networks Internet, facilities offered At least one facility offered (in % of total number of companies) Companies with external networks Internet, facilities offered Staff recruitment (in % of total number of companies) Companies with external networks Internet, communication with government At least one type of interaction (in % of total number of companies) Companies with external networks Internet, communication with government Tender registration (in % of total number of companies) Companies with external networks Use for sales Sales via external networks (in % of total number of companies) Companies with external networks Use for sales Via a website Turnover value >= 1% of total turnover (in % of total number of companies) Companies with external networks Use for sales Via Automated Data Exchange (ADE) Turnover value >= 10% of total turnover (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 10% of total purchase (in % of total number of companies) Companies with software/ICT applications ERP software (in % of total number of companies) Companies with software/ICT applications Open source software Total open source software (in % of total number of companies) Companies with software/ICT applications ICT applications for order processing Sales Total sales order processing systems (in % of total number of companies) Companies with software/ICT applications ICT applications for order processing Purchases Total purchasing processing systems (in % of total number of companies) Automated Data Exchange (ADE) At least one form of ADE (in % of total number of companies) Automated Data Exchange (ADE) Sending electronic invoices (in % of total number of companies) Supply Chain Management (SCM) Total number of companies using SCM (in % of total number of companies) Supply Chain Management (SCM) With suppliers Total SCM with suppliers (in % of total number of companies) Supply Chain Management (SCM) With customers Total SCM with customers (in % of total number of companies) Supply Chain Management (SCM) SCM method used Total use of SCM method (in % of total number of companies) Companies that secured messages Total of secured messages (in % of total number of companies) Radio Frequency Identification (RFID) At least one form of RFID application (in % of total number of companies) Radio Frequency Identification (RFID) Personal identification/access control (in % of total number of companies)
Total 10 and more employed persons 57 86 33 56 86 89 16 84 43 82 7 25 17 5 23 22 21 56 49 77 14 13 11 7 10 31 9 7
Total 10-50 employed persons 52 84 27 50 84 88 13 82 38 80 6 24 17 4 23 17 19 54 47 76 13 11 9 5 8 28 7 5
Total 50-250 employed persons 55 95 54 79 95 91 24 92 66 89 11 31 19 8 22 45 29 66 60 84 19 18 15 11 14 38 17 15
Total 250 and more employed persons 60 99 85 91 98 94 45 97 85 91 16 34 18 11 32 55 44 64 69 91 30 38 31 27 33 54 33 30
C Manufacturing 10 and more employed persons 41 90 30 57 88 90 11 86 36 86 5 29 18 7 20 40 21 75 62 79 14 15 11 11 12 29 12 10
C Manufacturing 10-50 employed persons 37 88 22 48 85 89 7 84 29 84 4 27 19 6 20 29 18 71 55 76 10 11 8 7 8 26 7 5
C Manufacturing 50-250 employed persons 43 98 52 86 95 93 21 93 53 92 7 33 15 11 16 74 28 89 82 86 23 22 17 16 17 38 25 21
C Manufacturing 250 and more employed persons 42 99 83 92 98 94 45 95 68 92 9 42 10 19 27 90 37 88 90 90 36 54 43 45 45 49 43 39
D-E Public utility, sewerage and waste 10 and more employed persons 61 93 48 55 92 87 19 87 49 89 15 25 17 4 11 32 31 62 56 80 9 11 8 6 10 37 19 18
D-E Public utility, sewerage and waste 10-50 employed persons 35 90 34 41 89 87 12 84 36 89 11 22 16 5 13 19 25 61 51 75 9 7 4 5 7 34 10 9
D-E Public utility, sewerage and waste 50-250 employed persons 50 98 71 80 96 87 26 90 69 88 22 27 20 3 10 54 40 61 60 86 6 14 11 7 14 36 34 32
D-E Public utility, sewerage and waste 250 and more employed persons 71 100 94 100 100 89 56 100 100 100 29 37 20 - 3 73 47 70 89 94 9 34 29 9 23 64 49 49
F Construction 10 and more employed persons 38 81 15 36 83 91 5 78 34 81 9 10 7 1 20 14 11 46 43 80 3 8 8 2 5 24 4 3
F Construction 10-50 employed persons 27 79 12 31 81 91 4 76 28 79 7 10 7 1 20 10 9 44 41 78 3 7 7 2 5 22 2 2
F Construction 50-250 employed persons 37 94 33 68 97 91 8 94 74 96 17 13 9 - 22 38 22 51 57 90 4 10 10 2 7 35 9 7
F Construction 250 and more employed persons 55 100 90 100 99 99 42 100 94 92 46 17 10 2 35 83 33 67 81 89 9 29 23 19 27 37 36 31
G Wholesale and retail trade 10 and more employed persons 51 86 37 57 88 89 23 82 38 80 5 36 23 7 31 29 18 69 69 78 23 21 18 9 17 30 10 7
G Wholesale and retail trade 10-50 employed persons 59 85 34 53 86 89 22 81 34 80 5 34 22 6 31 25 16 67 67 77 21 19 17 8 15 28 9 5
G Wholesale and retail trade 50-250 employed persons 57 94 56 83 96 93 32 88 62 82 6 46 31 13 34 59 27 84 82 79 31 27 25 11 21 38 13 12
G Wholesale and retail trade 250 and more employed persons 38 99 87 89 97 88 44 95 87 88 11 58 31 15 49 69 52 84 89 97 46 63 57 42 55 61 34 27
H Transportation and storage 10 and more employed persons 37 81 23 45 81 87 10 79 33 79 3 34 21 12 14 12 21 52 38 81 11 13 9 11 12 28 15 9
H Transportation and storage 10-50 employed persons 33 77 16 38 78 87 6 75 24 76 2 30 19 9 14 6 15 48 33 79 9 8 6 6 7 24 9 5
H Transportation and storage 50-250 employed persons 30 97 43 71 92 87 21 91 63 90 8 51 27 25 12 31 40 71 53 88 18 31 20 27 29 39 36 20
H Transportation and storage 250 and more employed persons 42 100 81 91 100 96 56 95 83 92 8 64 28 30 29 63 47 75 73 94 31 54 36 49 51 63 49 42
I Accommodation and food serving 10 and more employed persons 27 55 12 22 72 72 3 78 28 67 7 29 27 2 35 3 13 35 28 62 9 7 6 5 6 15 5 4
I Accommodation and food serving 10-50 employed persons 25 53 10 20 71 70 2 77 25 65 6 26 26 2 34 1 12 33 26 61 8 6 5 5 5 13 5 4
I Accommodation and food serving 50-250 employed persons 24 92 36 53 88 88 20 92 75 87 11 62 53 6 46 17 19 58 45 85 21 19 14 8 18 36 6 6
I Accommodation and food serving 250 and more employed persons 32 100 76 86 100 100 25 100 100 92 17 60 51 6 58 51 52 78 58 87 29 40 31 35 40 50 32 32
J Information and communication 10 and more employed persons 93 97 65 87 97 95 40 94 73 91 13 31 26 5 37 26 53 60 48 82 19 15 15 6 14 43 16 16
J Information and communication 10-50 employed persons 94 96 59 85 96 96 35 93 70 91 10 31 25 4 36 20 52 57 46 81 19 14 13 4 12 41 14 14
J Information and communication 50-250 employed persons 95 98 90 95 99 94 52 99 82 94 22 30 23 4 40 45 54 66 56 88 18 17 15 10 16 45 22 22
J Information and communication 250 and more employed persons 92 99 100 96 100 99 81 100 95 85 24 56 42 20 36 66 72 82 62 85 35 43 41 31 43 78 42 38
K Financial services (partly) 10 and more employed persons 87 93 64 80 93 88 33 85 53 83 3 28 21 7 20 12 30 44 28 80 16 9 6 6 8 45 12 12
K Financial services (partly) 10-50 employed persons 88 91 52 76 91 87 26 81 48 82 2 22 15 4 14 7 25 39 23 77 13 5 5 3 5 38 8 8
K Financial services (partly) 50-250 employed persons 90 96 92 90 100 91 48 93 50 86 2 39 29 10 30 18 34 54 29 89 21 7 4 4 7 50 14 14
K Financial services (partly) 250 and more employed persons 87 100 93 96 100 91 54 100 96 84 11 56 52 29 41 39 66 65 61 84 31 36 23 27 36 89 42 42
L Renting, buying, selling real estate 10 and more employed persons 82 88 40 71 86 89 10 89 46 84 2 15 11 1 18 22 23 37 29 74 8 6 5 3 5 28 9 9
L Renting, buying, selling real estate 10-50 employed persons 80 86 31 67 83 89 9 88 39 82 2 14 11 2 19 17 21 36 27 72 8 4 4 2 3 26 7 7
L Renting, buying, selling real estate 50-250 employed persons 86 99 81 88 100 90 11 97 78 95 1 19 12 1 15 48 35 43 38 87 5 13 12 8 13 40 22 22
L Renting, buying, selling real estate 250 and more employed persons 80 100 100 100 100 100 40 100 93 100 - 27 15 - 20 50 33 40 47 87 15 25 20 18 25 30 27 27
M Other specialised business services 10 and more employed persons 87 94 47 76 93 93 21 91 57 89 12 18 12 4 21 20 30 47 42 80 12 8 6 4 6 42 9 9
M Other specialised business services 10-50 employed persons 85 93 42 74 93 92 17 90 54 89 11 17 12 3 21 16 29 46 42 79 11 6 5 3 5 41 7 7
M Other specialised business services 50-250 employed persons 86 96 76 91 95 93 40 93 68 87 15 23 11 5 23 40 36 54 42 84 17 13 11 9 10 46 21 21
M Other specialised business services 250 and more employed persons 89 100 94 96 100 96 54 97 92 90 34 18 8 6 30 53 56 45 53 92 22 29 24 22 24 56 36 35
N Renting and other business support 10 and more employed persons 68 86 26 50 84 87 13 83 57 79 11 22 16 3 14 12 19 50 39 74 11 7 5 5 6 33 5 4
N Renting and other business support 10-50 employed persons 55 84 21 46 82 86 10 81 53 78 11 21 15 3 13 9 19 49 37 71 9 7 5 4 5 30 4 3
N Renting and other business support 50-250 employed persons 61 89 38 59 89 89 16 91 70 84 12 21 16 3 16 21 18 52 42 80 13 7 5 6 6 39 8 6
N Renting and other business support 250 and more employed persons 75 96 63 86 96 96 39 94 84 92 21 29 23 5 20 44 31 60 50 91 29 17 12 14 15 59 16 14
Q Health and social work activities 10 and more employed persons 57 92 43 66 86 87 19 87 59 81 6 10 7 2 19 11 25 32 27 76 22 5 4 2 4 31 8 7
Q Health and social work activities 10-50 employed persons 54 88 25 56 79 85 15 82 45 74 3 10 7 2 16 9 18 33 21 72 23 0 0 - 0 29 4 4
Q Health and social work activities 50-250 employed persons 57 97 65 81 98 90 18 94 79 90 12 10 6 1 18 10 33 28 26 77 17 7 6 4 5 25 9 7
Q Health and social work activities 250 and more employed persons 57 99 84 87 99 92 36 99 91 93 10 14 8 3 31 16 41 34 52 90 27 21 18 10 18 49 24 21
Source: CBS.
Explanation of symbols

Table explanation


This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.

Data available from: 2008.

Status of the figures:
The figures are final.

Changes as of 8 March 2019:
None, this table is discontinued.

When will new figures be published?
Not applicable anymore

Description topics

ICT specialists and users on 31 December
ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.
Staff working with internet
Number of employed persons regularly using a computer with internet
access for their work.
Companies with internal networks
Use of linked computers in the company. This includes links between
different locations of the same company. Such a link (network) is
called a Local Area Network (LAN) and may be a "fixed" and "wireless"
connection. A company can have several types of LAN (wireless, intranet,
extranet).
LAN
Number of companies with a LAN (Local Area Network).
Intranet
Number of companies with an internal company communications network
allowing internal file exchange between its users.
Companies with external networks
External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.
Teleworkers
Number of companies with employed persons who regularly, at least half a
day a week, work outside their place of work and have access to the ICT
system of the company. The employed person must have access to files
and/or software, not just email.
Internet, type of connection
The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.
Broadband
Companies that use ADSL, SDSL etc., cable (radio and tv cable) or other
high-quality fixed connections such as glass fibre and leased lines for
their internet connection.
Total broadband
Number of companies that use ADSL, SDSL etc., cable (radio and tv cable)
or other high-quality fixed connections such as glass fibre and leased
lines for their internet connection.
Internet, general applications
Use of internet by companies for one or more of the following general
applications: education and training and financial services.
At least one general application
Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
Training and education
Number of companies that use the internet for training and education
(e.g. e-learning).
Internet, facilities offered
Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.
At least one facility offered
Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
Staff recruitment
Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
Internet, communication with government
Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.
At least one type of interaction
Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
Tender registration
Number of companies that use the internet to registering for a government
tender.
Use for sales
Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).
Sales via external networks
Number of companies that use external networks for sales of goods and
services.
Via a website
Via a website (public, generally accessible).
Turnover value >= 1% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 1% or more of the total turnover of the
company.
Via Automated Data Exchange (ADE)
Via other non-public systems, including Automated Data Exchange (ADE).
Turnover value >= 10% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 10% or more of the total turnover of the
company.
Use for purchase
Purchases via external networks or electronic shopping is defined here as
placing an order electronically (excluding hand typed email).
Purchase value >= 10% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 10% or more of the total purchase value of the
company.
Companies with software/ICT applications
ICT applications: special software with a limited application (e.g. an
accounting package).
ERP software
Number of companies using Enterprise Resource Planning (ERP) software.
ERP software systematically integrates data of various units within the
company, such as planning, purchasing, logistics and production.
Open source software
Open source software is not necessarily free of charge and is
characterised by three aspects:
1 the source code of the software is freely available, at least in part;
2 everyone can add to it or improve it;
3 everyone can distribute it.
Total open source software
Number of companies using open source software.
ICT applications for order processing
Use of related software and hardware for processing the received sales
and/or purchase orders placed in other companies. The orders do not have
to be sent/received by computer.
Sales
Total sales order processing systems
Number of companies using ICT applications for processing sales orders.
Purchases
Total purchasing processing systems
Number of companies using ICT applications to process purchasing orders.
Automated Data Exchange (ADE)
Automated Data Exchange is the electronic data exchange between companies
through internet or another network, in an agreed format (e.g. XML,
EDIFACT). Hand typed emails are excluded.
At least one form of ADE
Total number of companies using one or more Automated Data Exchange (ADE)
applications. A company can apply multiple forms of ADE.
Sending electronic invoices
Number of companies using Automated Data Exchange to send electronic
invoices.
Supply Chain Management (SCM)
Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.
Total number of companies using SCM
Total number of companies using Supply Chain Management.
With suppliers
Total SCM with suppliers
Total number of companies using Supply Chain Management with suppliers.
With customers
Total SCM with customers
Total number of companies using Supply Chain Management with customers.
SCM method used
Total use of SCM method
Total number of companies using Supply Chain Management via website (e.g.
of their own company) or via Automated Data Exchange (ADE).
Companies that secured messages
Companies taking measures to protect electronic data flows.
Total of secured messages
Number of companies using a form of security when sending or receiving
electronic messages, such as a digital signature or a cryptographic
protocol.
Radio Frequency Identification (RFID)
Radio Frequency Identification (RFID) is a technology with which data can
be remotely transferred through radio waves with the aim of identifying
or tracking objects, animals or people. An 'RFID-tag' - often a chip - is
used as a transmitter which is very easy to transport because of its
small format. Such a tag is attached to or incorporated in the object to
be tracked and the tag transmits a unique identification number by means
of radio waves. A receiver recognises this number and thus identifies the
object concerned.
RFID is an alternative for the barcode.
At least one form of RFID application
Total number of companies using one or more Radio Frequency Identification
(RFID) applications. A company can use more than one RFID application.
Personal identification/access control
Total number of companies using Radio Frequency Identification (RFID) for
personal identification or access control (access badge).