ICT use by companies by sector of industry (SIC 2008) and size of company
Explanation of symbols
Dataset is not available.
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Status of the figures:
The figures are final.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- Companies with software/ICT applications
- ICT applications: special software with a limited application (e.g. an
accounting package).- CRM software
- Customer Relationship Management (CRM) software.
CRM software collects, analyses and disseminates company-wide customer
data to increase the sales potential of the organisation, also cross
selling.- Storage of customer data
- Number of companies using CRM software to store/distribute customer data
within the company.
- ICT applications for order processing
- Use of related software and hardware for processing the received sales
and/or purchase orders placed in other companies. The orders do not have
to be sent/received by computer.- Sales
- Stock management systems
- Number of companies whose sales order processing system within the
company is automatically (without human intervention) linked to the stock
management system.
- Purchases
- Stock management systems
- Number of companies whose purchase order processing system within the
company is automatically (without human intervention) linked to the stock
management system.
- Supply Chain Management (SCM)
- Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.- Total number of companies using SCM
- Total number of companies using Supply Chain Management.
- Companies that secured messages
- Companies taking measures to protect electronic data flows.
- Total of secured messages
- Number of companies using a form of security when sending or receiving
electronic messages, such as a digital signature or a cryptographic
protocol.
- Digital signature
- Number of companies transmitting electronic messages using a digital
signature or other methods to validate the sender and the messages.
- Cryptographic protocols
- Number of companies that made use of a secured communications protocol
(e.g. cryptographic protocols SSL and TLS) for orders received via the
Internet.
SSL: Secure Socket Layer.
TLS: Transport Layer Security.
- Radio Frequency Identification (RFID)
- Radio Frequency Identification (RFID) is a technology with which data can
be remotely transferred through radio waves with the aim of identifying
or tracking objects, animals or people. An 'RFID-tag' - often a chip - is
used as a transmitter which is very easy to transport because of its
small format. Such a tag is attached to or incorporated in the object to
be tracked and the tag transmits a unique identification number by means
of radio waves. A receiver recognises this number and thus identifies the
object concerned.
RFID is an alternative for the barcode.- Stock management/product tracking
- Total number of companies using Radio Frequency Identification (RFID) for
stock management and product tracking and tracing.