ICT use by companies by company size, 2008
Explanation of symbols
Dataset is not available.
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- ICT specialists and users on 31 December
- ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.- Staff working with internet
- Number of employed persons regularly using a computer with internet
access for their work.
- Companies with internal networks (LAN)
- Use of linked computers in the company. This includes links between
different locations of the same company. Such a link (network) is
called a Local Area Network (LAN) and may be a "fixed" and "wireless"
connection. A company can have several types of LAN (wireless, intranet,
extranet).- LAN
- Number of companies with a LAN (Local Area Network).
- Wireless LAN
- Number of companies with a wireless LAN (Local Area Network).
- Intranet
- Number of companies with an internal company communications network
allowing internal file exchange between its users.
- Extranet
- Number of companies with an extranet: a secured extension of an intranet
that allows external users to access parts of the company's intranet.
- Companies with external networks
- External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.- Teleworkers
- Number of companies with employed persons who regularly, at least half a
day a week, work outside their place of work and have access to the ICT
system of the company. The employed person must have access to files
and/or software, not just email.
- Internet
- Internet, type of connection
- The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.- Analogue and ISDN modem
- Number of companies that use either an analogue modem, connected to a
telephone line or an ISDN connection for their internet connection. ISDN
is Integrated Services Digital Network.
- Wireless connection
- Number of companies that use a wireless connection (satellite, mobile
telephone) for their internet connection.
- Internet, general applications
- Use of internet by companies for one or more of the following general
applications: education and training and financial services.- At least one general application
- Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
- Financial services
- Number of companies that use the internet for financial services, such as
online banking (excluding debit card payments at the counter).
- Training and education
- Number of companies that use the internet for training and education
(e.g. e-learning).
- Internet, facilities offered
- Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.- At least one facility offered
- Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
- Company presentation
- Number of companies that present themselves on the internet (via a
website).
- Product catalogues and price lists
- Number of companies that provide product information through catalogues
with products and prices on the internet (via a website).
- Customised products
- Number of companies that provide customers the possibility to bring
product in line with consumers needs on the internet (via a website).
- Online orders or booking
- Number of companies that provide customers the possibility to order or
book online.
- Online payments
- Number of companies that provide customers the possibility to pay online.
- Personalised content for regular visitor
- Number of companies that provide regular customers access to a customised
page.
- Staff recruitment
- Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
- Other facilities
- Number of companies that provide other facilities on the internet (the
website), e.g. after sales service.
- Internet, communication with government
- Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.- At least one type of interaction
- Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
- Obtaining information
- Number of companies that use the internet to obtain government
information.
- Obtaining forms
- Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
- Returning completed forms
- Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
- Online declarations/applications
- Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
- Tender registration
- Number of companies that use the internet to registering for a government
tender.
- Use for sales
- Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).- Sales via external networks
- Number of companies that use external networks for sales of goods and
services.
- Via Automated Data Exchange (ADE)
- Via other non-public systems, including Automated Data Exchange (ADE).
- Sales via non-internet networks
- Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.
- Use for purchase
- Purchases via external networks or electronic shopping is defined here as
placing an order electronically (excluding hand typed email).- Purchase via external networks
- Number of companies that use external networks for the purchase of goods
and services.