Internet skills

The following eight activities comprise internet skills:

  • using a search engine to find information;
  • sending an email with documents included;
  • Leaving messages in chat rooms, news groups or discussion forums;
  • using the internet to make phone calls, for instance through Skype;
  • designing a web page;
  • sharing files to exchange music or films;
  • placing texts, games, images, films or music on web sites, for instance on social network pages such as Facebook or Twitter;
  • changing security settings of internet browsers.

The following four categories were used to classify the interviewees:

  • no skills: carried out none of these activities;
  • few skills: carried out one, two or three activities;
  • average skill level: carried out four or five activities;
  • high skill level: carried out six, seven or eight activities.