Publication date: 18/06/2025 06:30

Dutch AI monitor 2024

Appendix 1 Questions concerning AI in the ‘use of ICT by companies’ survey

B1.1 Which of the AI technologies below does your company use?

	2020	2021	2022	2023	2024
Data mining	x
Deep learning	x
Pattern recognition	x
Virtual agents	x
Other technologies	x
Image recognition		x	x	x	x
Text mining		x	x	x	x
Natural language generation		x	x	x	x
Machine learning	x	x	x	x	x
Service robots / autonomous vehicles	x	x	x	x	x
Robotic process automisation	x	x	x	x	x
Speech recognition	x	x	x	x	x=

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B1.2 Does your company use software or systems based on artificial intelligence for one of the follow purposes?

	2020	2021	2022	2023	2024
Company administration		x	x
Administrative processes		x	x
Human resource management		x	x
Administrative processes or administrative tasks				x	x
Accounting (control or financial administration)				x	x
Research, development, innovation				x	x
Production process		x	x	x	x
Logistics		x	x	x	x
Marketing / sales		x	x	x	x
ICT security		x	x	x	x

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B1.3 How did your company acquire the AI software or systems that it uses?

	2020	2021	2022	2023	2024
Developed by your own employees		x	x	x	x
Commercially available software		x	x	x	x
Commercially available software, modified		x	x	x	x
External suppliers		x	x	x	x
Open source software, modified		x	x	x	x

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B1.4 Has your company ever considered using one fo the AI technologies metioned?*

	2020	2021	2022	2023	2024
Yes/no		x	x	x	x
*Question asked to companies that do not use AI

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B1.5 What are the reasons why your company does not use any of these AI technologies?*

	2020	2021	2022	2023	2024
Incompatibility		x	x	x	x
Legal consequences		x	x	x	x
Costs too high		x	x	x	x
Difficult to obtain		x	x	x	x
Not useful		x	x	x	x
Privacy		x	x	x	x
Ethical		x	x	x	x
Lack of experience		x	x	x	x
*Question asked to companies that have considered using AI

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