ICT use by companies by sector of industry (SIC 2008) and size of company

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Sector of Industry SIC 2008 Size of company Companies with external networks Internet, facilities offered Online orders or booking (in % of total number of companies) Companies with external networks Internet, facilities offered Online payments (in % of total number of companies) Companies with external networks Internet, communication with government Online declarations/applications (in % of total number of companies)
Total 10 and more employed persons 23 14 26
10-50 employed persons 22 15 25
50-250 employed persons 25 13 31
250 and more employed persons 29 14 32
C Manufacturing 10 and more employed persons 19 13 24
10-50 employed persons 18 14 23
50-250 employed persons 21 12 27
250 and more employed persons 22 10 27
D-E Public utility, sewerage and waste 10 and more employed persons 24 13 29
10-50 employed persons 16 14 27
50-250 employed persons 31 12 35
250 and more employed persons 71 6 31
F Construction 10 and more employed persons 15 17 27
10-50 employed persons 16 18 26
50-250 employed persons 9 10 40
250 and more employed persons 13 8 36
G Wholesale and retail trade 10 and more employed persons 28 14 25
10-50 employed persons 25 14 24
50-250 employed persons 42 14 30
250 and more employed persons 54 21 30
H Transportation and storage 10 and more employed persons 26 15 33
10-50 employed persons 23 16 32
50-250 employed persons 34 13 36
250 and more employed persons 46 25 45
I Accommodation and food serving 10 and more employed persons 34 17 16
10-50 employed persons 32 16 16
50-250 employed persons 68 28 22
250 and more employed persons 68 48 44
J Information and communication 10 and more employed persons 34 20 23
10-50 employed persons 34 20 21
50-250 employed persons 31 18 32
250 and more employed persons 56 34 35
K Financial services (partly) 10 and more employed persons 28 10 25
10-50 employed persons 20 6 24
50-250 employed persons 35 14 30
250 and more employed persons 77 37 30
L Renting, buying, selling real estate 10 and more employed persons 22 14 25
10-50 employed persons 22 14 27
50-250 employed persons 24 13 17
250 and more employed persons 18 20 18
M Other specialised business services 10 and more employed persons 19 12 31
10-50 employed persons 18 12 30
50-250 employed persons 24 12 34
250 and more employed persons 26 11 39
N Renting and other business support 10 and more employed persons 19 17 29
10-50 employed persons 19 17 27
50-250 employed persons 17 14 35
250 and more employed persons 24 22 36
Q Health and social work activities 10 and more employed persons 18 8 20
10-50 employed persons 21 11 14
50-250 employed persons 13 6 28
250 and more employed persons 12 3 30
Source: CBS.
Explanation of symbols

Table explanation


This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.

Data available from: 2008.

Status of the figures:
The figures are final.

Changes as of 8 March 2019:
None, this table is discontinued.

When will new figures be published?
Not applicable anymore

Description topics

Companies with external networks
External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.
Internet, facilities offered
Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.
Online orders or booking
Number of companies that provide customers the possibility to order or
book online.
Online payments
Number of companies that provide customers the possibility to pay online.
Internet, communication with government
Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.
Online declarations/applications
Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.