ICT use by companies by sector of industry (SIC 2008) and size of company

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Sector of Industry SIC 2008 Size of company ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) Companies with external networks Internet (in % of total number of companies) Companies with external networks Internet, type of connection Analogue and ISDN modem (in % of total number of companies) Companies with external networks Internet, type of connection Wireless connection (in % of total number of companies) Companies with external networks Internet, type of connection Broadband Total broadband (in % of total number of companies) Companies with external networks Internet, type of connection Broadband ADSL, SDSL etc. (in % of total number of companies) Companies with external networks Internet, type of connection Broadband Cable (in % of total number of companies) Companies with external networks Internet, type of connection Broadband Other high-quality fixed connections (in % of total number of companies) Companies with external networks Internet, general applications At least one general application (in % of total number of companies) Companies with external networks Internet, general applications Financial services (in % of total number of companies) Companies with external networks Internet, general applications Training and education (in % of total number of companies) Companies with external networks Internet, facilities offered At least one facility offered (in % of total number of companies) Companies with external networks Internet, facilities offered Company presentation (in % of total number of companies) Companies with external networks Internet, facilities offered Product catalogues and price lists (in % of total number of companies) Companies with external networks Internet, facilities offered Customised products (in % of total number of companies) Companies with external networks Internet, facilities offered Online orders or booking (in % of total number of companies) Companies with external networks Internet, facilities offered Online payments (in % of total number of companies) Companies with external networks Internet, facilities offered Personalised content for regular visitor (in % of total number of companies) Companies with external networks Internet, facilities offered Staff recruitment (in % of total number of companies) Companies with external networks Internet, facilities offered Other facilities (in % of total number of companies) Companies with external networks Internet, communication with government At least one type of interaction (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining information (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining forms (in % of total number of companies) Companies with external networks Internet, communication with government Returning completed forms (in % of total number of companies) Companies with external networks Internet, communication with government Online declarations/applications (in % of total number of companies) Companies with external networks Internet, communication with government Tender registration (in % of total number of companies) Companies with external networks Use for sales Via Automated Data Exchange (ADE) Sales via non-internet networks (in % of total number of companies)
Total 10 and more employed persons 57 96 24 22 86 76 7 17 89 88 16 84 84 24 5 23 14 11 43 25 82 74 75 72 26 7 7
10-50 employed persons 52 95 25 19 84 77 7 11 88 87 13 82 82 22 4 22 15 10 38 22 80 71 73 70 25 6 6
50-250 employed persons 55 98 20 35 95 77 6 38 91 90 24 92 92 30 7 25 13 15 66 37 89 84 84 81 31 11 12
250 and more employed persons 60 100 20 55 98 72 9 75 94 92 45 97 97 36 9 29 14 25 85 56 91 88 87 78 32 16 16
C Manufacturing 10 and more employed persons 41 97 24 18 88 76 5 19 90 89 11 86 86 24 5 19 13 8 36 18 86 77 79 78 24 5 10
10-50 employed persons 37 96 25 13 85 77 5 9 89 88 7 84 84 21 4 18 14 6 29 14 84 74 76 77 23 4 8
50-250 employed persons 43 100 22 32 95 72 4 43 93 91 21 93 93 32 7 21 12 11 53 26 92 87 88 84 27 7 15
250 and more employed persons 42 100 19 50 98 72 8 76 94 93 45 95 95 34 5 22 10 18 68 42 92 88 89 78 27 9 29
D-E Public utility, sewerage and waste 10 and more employed persons 61 97 18 28 92 71 5 37 87 85 19 87 87 26 6 24 13 12 49 32 89 83 81 78 29 15 5
10-50 employed persons 35 96 19 15 89 71 2 27 87 85 12 84 84 19 3 16 14 8 36 25 89 82 78 79 27 11 7
50-250 employed persons 50 100 16 51 96 71 9 49 87 85 26 90 90 35 9 31 12 19 69 41 88 81 82 75 35 22 3
250 and more employed persons 71 100 20 67 100 61 20 93 89 89 56 100 100 57 17 71 6 21 100 64 100 100 100 79 31 29 -
F Construction 10 and more employed persons 38 96 26 13 83 75 6 8 91 91 5 78 78 10 2 15 17 5 34 15 81 72 74 72 27 9 1
10-50 employed persons 27 96 27 9 81 74 6 5 91 90 4 76 76 9 2 16 18 4 28 13 79 69 72 69 26 7 1
50-250 employed persons 37 99 19 34 97 82 2 23 91 91 8 94 94 13 4 9 10 9 74 29 96 93 94 92 40 17 0
250 and more employed persons 55 100 16 81 99 85 4 84 99 99 42 100 100 24 8 13 8 17 94 50 92 91 89 88 36 46 8
G Wholesale and retail trade 10 and more employed persons 51 96 26 24 88 82 7 17 89 88 23 82 82 36 4 28 14 12 38 24 80 71 73 71 25 5 10
10-50 employed persons 59 96 27 21 86 82 6 12 89 88 22 81 81 34 4 25 14 11 34 22 80 71 73 71 24 5 8
50-250 employed persons 57 97 21 38 96 79 8 42 93 90 32 88 88 50 5 42 14 15 62 36 82 75 75 75 30 6 21
250 and more employed persons 38 98 25 56 97 67 8 78 88 86 44 95 95 58 10 54 21 29 87 62 88 82 85 81 30 11 23
H Transportation and storage 10 and more employed persons 37 93 24 21 81 71 6 15 87 87 10 79 79 9 5 26 15 15 33 21 79 72 75 71 33 3 14
10-50 employed persons 33 91 24 16 78 70 7 7 87 87 6 75 75 7 4 23 16 12 24 16 76 69 73 67 32 2 11
50-250 employed persons 30 97 28 35 92 76 3 37 87 86 21 91 91 17 9 34 13 23 63 34 90 83 83 84 36 8 27
250 and more employed persons 42 100 22 75 100 82 4 86 96 95 56 95 95 31 14 46 25 38 83 65 92 91 89 85 45 8 33
I Accommodation and food serving 10 and more employed persons 27 90 28 15 72 61 17 4 72 71 3 78 78 36 7 34 17 12 28 18 67 55 56 59 16 7 3
10-50 employed persons 25 90 28 14 71 60 18 3 70 70 2 77 77 34 7 32 16 11 25 15 65 53 54 57 16 6 3
50-250 employed persons 24 95 26 14 88 81 11 14 88 88 20 92 92 63 10 68 28 11 75 48 87 78 84 78 22 11 14
250 and more employed persons 32 100 14 68 100 86 13 52 100 100 25 100 100 57 27 68 48 48 100 56 92 92 86 86 44 17 6
J Information and communication 10 and more employed persons 93 99 16 41 97 76 8 42 95 93 40 94 94 36 12 34 20 22 73 57 91 84 85 80 23 13 7
10-50 employed persons 94 98 16 37 96 78 8 35 96 94 35 93 93 35 11 34 20 20 70 56 91 83 85 79 21 10 7
50-250 employed persons 95 99 13 56 99 70 7 69 94 91 52 99 99 38 17 31 18 31 82 56 94 89 89 84 32 22 7
250 and more employed persons 92 100 20 61 100 56 14 84 99 96 81 100 100 62 15 56 34 48 95 77 85 80 81 81 35 24 22
K Financial services (partly) 10 and more employed persons 87 96 23 32 93 72 7 36 88 86 33 85 85 32 16 28 10 20 53 36 83 75 75 66 25 3 10
10-50 employed persons 88 95 23 26 91 73 6 23 87 86 26 81 81 25 10 20 6 13 48 29 82 73 74 65 24 2 5
50-250 employed persons 90 100 9 42 100 64 7 68 91 88 48 93 93 38 15 35 14 28 50 41 86 84 84 67 30 2 16
250 and more employed persons 87 100 46 57 100 80 16 76 91 87 54 100 100 79 60 77 37 62 96 81 84 75 64 73 30 11 38
L Renting, buying, selling real estate 10 and more employed persons 82 93 20 30 86 72 8 22 89 89 10 89 89 30 7 22 14 20 46 44 84 81 79 76 25 2 3
10-50 employed persons 80 92 22 25 83 72 8 14 89 89 9 88 88 28 6 22 14 17 39 39 82 79 77 76 27 2 3
50-250 employed persons 86 100 13 53 100 75 7 54 90 90 11 97 97 38 12 24 13 36 78 71 95 94 89 77 17 1 2
250 and more employed persons 80 100 15 55 100 55 - 93 100 100 40 100 100 33 20 18 20 33 93 80 100 100 87 82 18 - -
M Other specialised business services 10 and more employed persons 87 97 19 31 93 81 7 21 93 92 21 91 91 17 6 19 12 12 57 33 89 82 84 80 31 12 5
10-50 employed persons 85 97 20 28 93 83 8 15 92 92 17 90 90 15 5 18 12 11 54 30 89 82 84 80 30 11 5
50-250 employed persons 86 98 16 46 95 68 5 55 93 91 40 93 93 22 9 24 12 16 68 48 87 82 82 80 34 15 9
250 and more employed persons 89 100 20 68 100 68 9 85 96 94 54 97 97 33 11 26 11 33 92 71 90 90 84 80 39 34 6
N Renting and other business support 10 and more employed persons 68 95 24 19 84 75 6 11 87 86 13 83 83 16 3 19 17 13 57 29 79 70 73 71 29 11 4
10-50 employed persons 55 95 24 17 82 75 6 7 86 85 10 81 81 17 2 19 17 11 53 26 78 67 71 68 27 11 4
50-250 employed persons 61 95 23 22 89 78 8 18 89 88 16 91 91 12 4 17 14 15 70 36 84 79 80 78 35 12 5
250 and more employed persons 75 98 20 46 96 74 8 52 96 96 39 94 94 18 7 24 22 31 84 53 92 86 87 83 36 21 8
Q Health and social work activities 10 and more employed persons 57 97 25 24 86 75 10 23 87 87 19 87 87 25 2 18 8 12 59 34 81 75 76 49 20 6 2
10-50 employed persons 54 95 29 15 79 71 9 11 85 85 15 82 82 24 1 21 11 11 45 27 74 67 68 36 14 3 2
50-250 employed persons 57 99 17 35 98 87 11 23 90 90 18 94 94 27 4 13 6 12 79 43 90 87 89 76 28 12 1
250 and more employed persons 57 100 17 48 99 73 12 74 92 90 36 99 99 26 2 12 3 14 91 53 93 91 89 71 30 10 4
Source: CBS.
Explanation of symbols

Table explanation


This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.

Data available from: 2008.

Status of the figures:
The figures are final.

Changes as of 8 March 2019:
None, this table is discontinued.

When will new figures be published?
Not applicable anymore

Description topics

ICT specialists and users on 31 December
ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.
Staff working with internet
Number of employed persons regularly using a computer with internet
access for their work.
Companies with external networks
External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.
Internet
Internet, type of connection
The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.
Analogue and ISDN modem
Number of companies that use either an analogue modem, connected to a
telephone line or an ISDN connection for their internet connection. ISDN
is Integrated Services Digital Network.
Broadband
Companies that use ADSL, SDSL etc., cable (radio and tv cable) or other
high-quality fixed connections such as glass fibre and leased lines for
their internet connection.
Total broadband
Number of companies that use ADSL, SDSL etc., cable (radio and tv cable)
or other high-quality fixed connections such as glass fibre and leased
lines for their internet connection.
ADSL, SDSL etc.
Number of companies that use ADSL, SDSL or VDSL for their internet
connection. (A/S/V)DSL is an abbreviation for (Asymmetric/Symmetric
/Very-high-bitrate) Digital Subscriber Line.
Cable
Number of companies that use the RTV cable for their internet connection.
RTV cable is the cable that transmits radio and TV signals to households.
Other high-quality fixed connections
Number of companies that use other high-quality fixed connection than
ADSL, SDSL etc. for their internet connection. Examples include fixed
connections with a large bandwidth such as glass fibre and leased lines.
Wireless connection
Number of companies that use a wireless connection (satellite, mobile
telephone) for their internet connection.
Internet, general applications
Use of internet by companies for one or more of the following general
applications: education and training and financial services.
At least one general application
Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
Financial services
Number of companies that use the internet for financial services, such as
online banking (excluding debit card payments at the counter).
Training and education
Number of companies that use the internet for training and education
(e.g. e-learning).
Internet, facilities offered
Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.
At least one facility offered
Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
Company presentation
Number of companies that present themselves on the internet (via a
website).
Product catalogues and price lists
Number of companies that provide product information through catalogues
with products and prices on the internet (via a website).
Customised products
Number of companies that provide customers the possibility to bring
product in line with consumers needs on the internet (via a website).
Online orders or booking
Number of companies that provide customers the possibility to order or
book online.
Online payments
Number of companies that provide customers the possibility to pay online.
Personalised content for regular visitor
Number of companies that provide regular customers access to a customised
page.
Staff recruitment
Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
Other facilities
Number of companies that provide other facilities on the internet (the
website), e.g. after sales service.
Internet, communication with government
Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.
At least one type of interaction
Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
Obtaining information
Number of companies that use the internet to obtain government
information.
Obtaining forms
Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
Returning completed forms
Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
Online declarations/applications
Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
Tender registration
Number of companies that use the internet to registering for a government
tender.
Use for sales
Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).
Via Automated Data Exchange (ADE)
Via other non-public systems, including Automated Data Exchange (ADE).
Sales via non-internet networks
Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.