ICT use by companies by company size, 2008
Explanation of symbols
Table explanation
This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.
Data available from: 2008.
Changes as of 8 March 2019:
None, this table is discontinued.
When will new figures be published?
Not applicable anymore
Description topics
- ICT specialists and users on 31 December
- ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.- Staff working with internet
- Number of employed persons regularly using a computer with internet
access for their work.
- Companies with external networks
- External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.- Internet
- Internet, type of connection
- The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.- Analogue and ISDN modem
- Number of companies that use either an analogue modem, connected to a
telephone line or an ISDN connection for their internet connection. ISDN
is Integrated Services Digital Network.
- Broadband
- Companies that use ADSL, SDSL etc., cable (radio and tv cable) or other
high-quality fixed connections such as glass fibre and leased lines for
their internet connection.- Total broadband
- Number of companies that use ADSL, SDSL etc., cable (radio and tv cable)
or other high-quality fixed connections such as glass fibre and leased
lines for their internet connection.
- ADSL, SDSL etc.
- Number of companies that use ADSL, SDSL or VDSL for their internet
connection. (A/S/V)DSL is an abbreviation for (Asymmetric/Symmetric
/Very-high-bitrate) Digital Subscriber Line.
- Cable
- Number of companies that use the RTV cable for their internet connection.
RTV cable is the cable that transmits radio and TV signals to households.
- Other high-quality fixed connections
- Number of companies that use other high-quality fixed connection than
ADSL, SDSL etc. for their internet connection. Examples include fixed
connections with a large bandwidth such as glass fibre and leased lines.
- Wireless connection
- Number of companies that use a wireless connection (satellite, mobile
telephone) for their internet connection.
- Internet, general applications
- Use of internet by companies for one or more of the following general
applications: education and training and financial services.- At least one general application
- Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
- Financial services
- Number of companies that use the internet for financial services, such as
online banking (excluding debit card payments at the counter).
- Training and education
- Number of companies that use the internet for training and education
(e.g. e-learning).
- Internet, facilities offered
- Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.- At least one facility offered
- Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
- Company presentation
- Number of companies that present themselves on the internet (via a
website).
- Product catalogues and price lists
- Number of companies that provide product information through catalogues
with products and prices on the internet (via a website).
- Customised products
- Number of companies that provide customers the possibility to bring
product in line with consumers needs on the internet (via a website).
- Online orders or booking
- Number of companies that provide customers the possibility to order or
book online.
- Online payments
- Number of companies that provide customers the possibility to pay online.
- Personalised content for regular visitor
- Number of companies that provide regular customers access to a customised
page.
- Staff recruitment
- Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
- Other facilities
- Number of companies that provide other facilities on the internet (the
website), e.g. after sales service.
- Internet, communication with government
- Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.- At least one type of interaction
- Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
- Obtaining information
- Number of companies that use the internet to obtain government
information.
- Obtaining forms
- Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
- Returning completed forms
- Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
- Online declarations/applications
- Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
- Tender registration
- Number of companies that use the internet to registering for a government
tender.
- Use for sales
- Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).- Via Automated Data Exchange (ADE)
- Via other non-public systems, including Automated Data Exchange (ADE).
- Sales via non-internet networks
- Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.