ICT use by companies broken down by sector of industry (SIC 2008), 2008

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Sector of Industry SIC 2008 ICT specialists and users on 31 December Staff working with a computer (in % of total number of employed persons) ICT specialists and users on 31 December Staff working with internet (in % of total number of employed persons) ICT specialists and users on 31 December Teleworkers (in % of total number of employed persons) Companies with external networks Internet (in % of total number of companies) Companies with external networks Internet, type of connection Analogue and ISDN modem (in % of total number of companies) Companies with external networks Internet, type of connection Wireless connection (in % of total number of companies) Companies with external networks Internet, general applications At least one general application (in % of total number of companies) Companies with external networks Internet, general applications Financial services (in % of total number of companies) Companies with external networks Internet, general applications Training and education (in % of total number of companies) Companies with external networks Internet, facilities offered At least one facility offered (in % of total number of companies) Companies with external networks Internet, facilities offered Company presentation (in % of total number of companies) Companies with external networks Internet, facilities offered Product catalogues and price lists (in % of total number of companies) Companies with external networks Internet, facilities offered Customised products (in % of total number of companies) Companies with external networks Internet, facilities offered Online orders or booking (in % of total number of companies) Companies with external networks Internet, facilities offered Online payments (in % of total number of companies) Companies with external networks Internet, facilities offered Personalised content for regular visitor (in % of total number of companies) Companies with external networks Internet, facilities offered Staff recruitment (in % of total number of companies) Companies with external networks Internet, facilities offered Other facilities (in % of total number of companies) Companies with external networks Internet, communication with government At least one type of interaction (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining information (in % of total number of companies) Companies with external networks Internet, communication with government Obtaining forms (in % of total number of companies) Companies with external networks Internet, communication with government Returning completed forms (in % of total number of companies) Companies with external networks Internet, communication with government Online declarations/applications (in % of total number of companies) Companies with external networks Internet, communication with government Tender registration (in % of total number of companies) Companies with external networks Use for sales Sales via external networks (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 1% of total turnover (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 2% of total turnover (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 5% of total turnover (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 10% of total turnover (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 25% of total turnover (in % of total number of companies) Companies with external networks Use for sales Turnover value >= 50% of total turnover (in % of total number of companies) Companies with external networks Use for sales Via Automated Data Exchange (ADE) Sales via non-internet networks (in % of total number of companies) Companies with external networks Use for purchase Purchase via external networks (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 1% of total purchase (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 2% of total purchase (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 5% of total purchase (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 10% of total purchase (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 25% of total purchase (in % of total number of companies) Companies with external networks Use for purchase Purchase value >= 50% of total purchase (in % of total number of companies) Supply Chain Management (SCM) SCM method used Total use of SCM method (in % of total number of companies) Supply Chain Management (SCM) SCM method used Via websites (in % of total number of companies) Supply Chain Management (SCM) SCM method used Via Automated Data Exchange (ADE) (in % of total number of companies)
Total 66 57 18 96 24 22 89 88 16 84 84 24 5 23 14 11 43 25 82 74 75 72 26 7 25 21 19 17 13 8 5 7 41 37 33 30 23 14 10 10 8 5
10-12 Food products, beverages, tobacco 51 39 15 93 27 14 86 82 14 79 79 18 1 20 17 5 27 14 78 69 70 69 24 1 35 30 27 25 23 17 11 18 31 26 20 17 11 5 4 12 6 10
13-15 Textiles, clothing, leather prod. 53 40 15 97 33 17 92 92 6 82 82 24 4 19 10 5 10 12 86 84 79 83 23 5 31 31 29 26 22 14 11 13 43 40 38 30 26 17 13 15 7 11
16-18 Man. of wood and paper products 58 38 8 97 19 11 88 88 10 88 88 22 15 34 18 18 25 24 82 69 71 75 20 8 38 31 29 26 17 9 7 11 39 36 34 27 21 11 6 15 11 7
19-21 Refineries and chemistry 75 66 19 98 24 30 89 87 31 89 89 38 4 21 12 11 39 20 91 86 83 81 24 4 32 22 21 20 15 9 6 13 43 41 34 28 21 10 6 19 16 12
22-23 Man. of plastic and mineral goods 55 39 10 98 22 19 85 85 9 86 86 29 6 13 14 5 34 16 92 80 84 82 23 3 32 29 26 25 18 9 7 10 41 39 36 32 26 15 12 11 9 6
24-25 Basic metals and metal products 50 35 8 98 25 14 94 94 8 86 86 15 3 16 13 4 35 11 83 75 76 76 28 4 33 30 28 25 17 9 4 11 40 38 32 31 20 7 4 9 7 4
26-27 Electrical equipment 78 61 17 97 26 28 90 89 20 91 91 41 4 20 10 13 52 27 89 82 84 82 31 7 26 21 21 21 17 9 6 13 52 46 44 41 27 13 7 14 12 6
28 Manufacture of machinery n.e.c. 62 52 16 98 17 24 94 93 8 93 93 27 3 12 10 5 49 20 92 85 85 87 22 7 26 22 20 16 14 8 5 6 39 32 27 20 15 8 7 9 8 3
29-30 Manufacture of transport equipment 56 42 11 96 36 18 92 92 8 89 89 30 3 18 12 6 42 19 90 81 83 83 25 6 16 15 14 13 11 6 4 6 40 35 28 25 20 13 8 10 8 7
31-33 Other manufacturing and repair 32 26 7 97 25 23 88 88 13 85 85 24 2 16 12 7 40 19 87 78 84 78 24 6 14 11 11 10 8 4 2 6 41 36 31 29 22 15 7 13 11 4
D-E Public utility, sewarage and waste 66 61 24 97 18 28 87 85 19 87 87 26 6 24 13 12 49 32 89 83 81 78 29 15 25 20 14 8 7 3 1 5 35 30 28 22 11 3 2 10 7 7
41-42 Construction and civil engineering 42 40 17 98 25 18 94 93 6 82 82 8 3 10 17 6 38 18 86 76 81 77 32 10 10 7 7 5 3 1 0 1 26 24 23 18 12 3 1 2 2 0
43 Specialised construction activities 39 35 13 95 27 10 89 89 5 76 76 11 1 19 17 4 31 13 78 69 70 68 24 8 10 7 6 5 4 1 0 1 37 35 34 30 26 20 12 8 8 1
45 Sale and repair of motor vehicles 71 63 12 96 21 10 91 87 39 88 88 44 7 22 15 10 41 27 82 73 75 77 22 5 25 21 19 18 15 13 7 13 61 56 56 54 49 37 31 31 25 19
46 Wholesale trade (no motor vehicles) 79 69 28 97 31 31 91 90 20 87 87 44 4 29 14 13 39 23 84 78 79 79 27 8 46 37 32 29 24 12 7 14 44 38 32 30 27 19 14 14 10 10
47 Retail trade (not in motor vehicles) 47 25 4 96 22 17 87 85 21 70 70 19 4 28 14 12 37 26 73 60 63 56 21 2 25 16 11 7 5 2 2 2 48 41 37 35 30 23 19 14 9 8
H Transportation and storage 49 37 17 93 24 21 87 87 10 79 79 9 5 26 15 15 33 21 79 72 75 71 33 3 34 30 30 29 23 14 10 14 32 28 24 22 14 5 3 12 10 9
55 Accommodation 50 40 4 99 12 25 85 85 4 98 98 65 12 75 32 31 46 46 89 74 82 84 21 15 66 65 65 55 42 29 11 9 82 78 72 67 66 35 25 20 20 1
56 Food and beverage service activities 25 20 7 87 33 12 67 67 3 72 72 27 5 21 12 6 23 9 60 48 47 51 15 4 17 16 15 12 8 5 4 2 36 36 33 31 25 16 11 2 1 1
58-60 Publishing, movie, radio, tv 90 87 30 98 11 27 93 93 14 94 94 53 11 58 29 15 59 48 88 82 83 79 24 4 45 41 34 29 21 16 12 14 45 41 36 31 22 10 6 14 12 9
61 Telecommunications 100 93 29 98 21 56 97 94 51 94 94 43 34 34 26 46 72 66 91 79 84 84 33 13 39 28 28 28 21 18 16 11 65 58 53 53 44 28 25 36 33 24
62-63 IT and information services 98 95 57 99 17 45 96 93 47 94 94 30 11 27 17 23 77 59 92 85 86 79 22 15 27 24 24 22 18 9 6 5 65 61 56 55 41 28 23 12 12 5
64.19 en 64.92 Banking 98 98 38 96 18 28 88 85 28 86 86 28 10 21 12 17 47 38 88 84 77 72 23 3 21 20 20 20 13 9 7 10 42 34 34 31 21 5 3 6 6 5
65.1 en 65.2 Insurance 94 69 39 100 20 41 94 90 52 96 96 61 46 53 11 35 66 41 93 87 85 67 21 - 57 56 52 51 37 18 15 23 58 57 46 41 24 11 6 18 16 14
66.12 en 66.19 Financial consultancy 96 83 32 95 27 31 87 85 27 80 80 23 7 22 9 16 51 33 75 64 69 62 29 4 21 18 14 13 12 8 8 5 33 27 23 22 18 10 4 5 5 5
68 Renting, buying, selling real estate 89 82 25 93 20 30 89 89 10 89 89 30 7 22 14 20 46 44 84 81 79 76 25 2 15 12 11 11 9 6 5 3 41 37 31 25 18 7 4 5 4 2
69-70 Legal and management consultancy 92 87 42 97 19 34 93 92 23 89 89 17 5 20 10 12 54 35 88 81 84 80 34 12 20 15 14 13 12 5 3 7 36 32 29 26 17 8 5 5 5 2
71 Architects, technical services, etc. 93 87 29 96 18 25 93 92 17 92 92 8 3 17 13 8 63 24 90 87 87 81 29 15 11 9 9 9 8 7 6 2 57 54 48 40 27 13 9 4 3 2
72 Research and development 97 92 40 98 21 34 92 90 25 92 92 29 7 22 11 17 58 39 92 91 88 78 24 8 19 13 12 11 8 6 1 3 56 52 50 43 29 16 12 11 11 2
73 Advertising and market research 85 80 15 100 19 32 90 90 17 100 100 22 15 20 15 13 65 38 89 79 82 81 27 13 23 23 23 22 16 12 10 7 45 43 36 33 20 8 5 9 9 5
74-75 Design and other consultancy 85 76 23 97 26 27 94 93 19 82 82 29 4 17 23 17 41 31 84 72 72 73 22 7 19 16 16 16 12 7 5 4 46 42 40 38 32 23 18 12 10 5
77 Renting and leasing of tangible goods 63 53 14 93 29 34 86 86 7 82 82 47 4 28 7 13 41 27 77 69 67 61 19 2 40 35 31 25 22 15 11 9 37 34 27 21 18 8 4 10 9 2
78 Employment activities 87 85 16 95 21 19 87 86 14 82 82 10 2 14 14 16 69 34 80 69 74 73 33 12 16 13 12 12 11 5 5 2 24 22 18 16 12 6 3 5 4 2
79 Travel agencies and tour operators 94 84 17 100 24 20 96 96 40 96 96 58 19 80 47 19 50 44 89 78 81 81 24 2 65 54 50 47 39 27 18 11 49 49 49 48 39 23 17 15 14 12
80-82 Other business services 28 22 7 95 27 16 86 86 9 83 83 12 1 16 19 7 45 19 78 70 72 68 25 13 20 18 16 14 12 7 5 6 22 21 19 16 12 4 2 5 4 2
86 Human health activities 87 77 14 99 23 24 88 87 25 85 85 23 0 18 10 12 50 33 74 67 68 38 16 5 8 5 4 4 2 0 0 2 34 32 28 28 19 13 7 4 3 3
87-88 Care and social work 51 42 9 95 26 25 87 86 15 88 88 26 3 17 8 12 65 36 85 80 80 57 22 7 12 9 8 8 7 4 4 3 40 36 33 30 18 8 3 4 4 2
Source: CBS.
Explanation of symbols

Table explanation


This table contains figures on the use of information and communication technology (ICT) by companies. These include:
- use of computers;
- internal and external networks, including the internet;
- software and its application;
- Supply Chain Management;
- Automated Data Exchange;
- communication with government via the internet;
- the extent to which companies use the internet for buying and selling;
- Radio Frequency Identification (RFID).
The figures refer to companies with 10 and more employed persons. Reference date is 31 December.

Data available from: 2008.

Status of the figures:
The figures are final.

Changes as of 8 March 2019:
None, this table is discontinued.

When will new figures be published?
Not applicable anymore

Description topics

ICT specialists and users on 31 December
ICT stands for information and communication technology.
An ICT specialist is an employee who may specify, design, develop,
install, administer and manage ICT systems, including network management
and conducting evaluations and ICT research, such as a software developer,
system administrator or a 'head IT department'.
An ICT user is an employee using a computer and standard packages (such as
word processing, spreadsheets, databases) and/or office-related software
(such as accounting packages, CAD/CAM packages, SPSS) at work.
Staff working with a computer
Number of employed persons who work at a computer at least once a week.
Staff working with internet
Number of employed persons regularly using a computer with internet
access for their work.
Teleworkers
Number of employed persons who regularly, at least half a day a week,
work outside their place of work and have access to the ICT system of the
company. The employed person must have access to files and/or software,
not just email.
Companies with external networks
External networks include internet or other networks than the internet,
such as Electronic Data Interchange (EDI).
EDI is a standard for electronic exchange of structured messages between
business partners.
Internet
Internet, type of connection
The use of internet by companies broken down by type of connection. A
company can use more than one type of connection.
Analogue and ISDN modem
Number of companies that use either an analogue modem, connected to a
telephone line or an ISDN connection for their internet connection. ISDN
is Integrated Services Digital Network.
Wireless connection
Number of companies that use a wireless connection (satellite, mobile
telephone) for their internet connection.
Internet, general applications
Use of internet by companies for one or more of the following general
applications: education and training and financial services.
At least one general application
Number of companies that use the internet for one or more general
applications. A company may use multiple applications simultaneously.
Financial services
Number of companies that use the internet for financial services, such as
online banking (excluding debit card payments at the counter).
Training and education
Number of companies that use the internet for training and education
(e.g. e-learning).
Internet, facilities offered
Supply of facilities/equipment by companies on the internet, such as
after sales support and information about the company and its products.
At least one facility offered
Number of companies that offer one or several facilities on the internet.
A company may offer several facilities simultaneously.
Company presentation
Number of companies that present themselves on the internet (via a
website).
Product catalogues and price lists
Number of companies that provide product information through catalogues
with products and prices on the internet (via a website).
Customised products
Number of companies that provide customers the possibility to bring
product in line with consumers needs on the internet (via a website).
Online orders or booking
Number of companies that provide customers the possibility to order or
book online.
Online payments
Number of companies that provide customers the possibility to pay online.
Personalised content for regular visitor
Number of companies that provide regular customers access to a customised
page.
Staff recruitment
Number of companies that recruit staff on the internet, e.g. through
vacancies on the website.
Other facilities
Number of companies that provide other facilities on the internet (the
website), e.g. after sales service.
Internet, communication with government
Using the internet for interaction with government. For example: online
tax returns, tenders, applying for building permits, subsidies etc, and
obtaining other information.
At least one type of interaction
Number of companies that use the internet for interaction with the
government. Companies may have different types of contact with the
government, for example, first download a form and then return the
completed form electronically.
Obtaining information
Number of companies that use the internet to obtain government
information.
Obtaining forms
Number of companies that use the internet to obtain government forms.
E.g. downloading a form.
Returning completed forms
Number of companies that use the internet for returning completed
government forms, e.g. for tax returns, applications for building
permits or subsidies.
Online declarations/applications
Number of companies that use the internet for online declarations/
applications to the government. For example, tax declaration, applying
for a permit, including payment if required, no additional paperwork
required.
Tender registration
Number of companies that use the internet to registering for a government
tender.
Use for sales
Sales via external networks, or online sales, are defined here as sales
of products ordered electronically (excluding hand typed email).
They include sales via the company website (public, generally accessible),
or via non-public systems including Automated Data Exchange (ADE).
Sales via external networks
Number of companies that use external networks for sales of goods and
services.
Turnover value >= 1% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 1% or more of the total turnover of the
company.
Turnover value >= 2% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 2% or more of the total turnover of the
company.
Turnover value >= 5% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 5% or more of the total turnover of the
company.
Turnover value >= 10% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 10% or more of the total turnover of the
company.
Turnover value >= 25% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 25% or more of the total turnover of the
company.
Turnover value >= 50% of total turnover
Number of companies that sell products via external networks and where
the value of that turnover is 50% or more of the total turnover of the
company.
Via Automated Data Exchange (ADE)
Via other non-public systems, including Automated Data Exchange (ADE).
Sales via non-internet networks
Number of companies that use non-public systems, including Automated Data
Exchange (ADE) to sell goods and services.
Use for purchase
Purchases via external networks or electronic shopping is defined here as
placing an order electronically (excluding hand typed email).
Purchase via external networks
Number of companies that use external networks for the purchase of goods
and services.
Purchase value >= 1% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 1% or more of the total purchase value of the
company.
Purchase value >= 2% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 2% or more of the total purchase value of the
company.
Purchase value >= 5% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 5% or more of the total purchase value of the
company.
Purchase value >= 10% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 10% or more of the total purchase value of the
company.
Purchase value >= 25% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 25% or more of the total purchase value of the
company.
Purchase value >= 50% of total purchase
Number of companies that purchase products via external networks and the
value of that purchase is 50% or more of the total purchase value of the
company.
Supply Chain Management (SCM)
Supply Chain Management is the integration of a company's business and
ICT system with that of its business partners to coordinate the
availability and supply of products/services. This is electronic data
exchange on expected production, stock, demand, supply, product
development etc. and can be done via:
- the internet or another network;
- Automated Data Exchange.
Hand typed emails are excluded.
SCM method used
Total use of SCM method
Total number of companies using Supply Chain Management via website (e.g.
of their own company) or via Automated Data Exchange (ADE).
Via websites
Companies using SCM for electronic data exchange via websites. These may
be their own websites, that of business partners or web portals.
Via Automated Data Exchange (ADE)
Companies using SCM for electronic data exchange via Automated Data
Exchange (ADE). The format is e.g. XML, EDIFACT, etcetera.