FAQ

General

  1. How to report changes of address place name contact person?
  2. I don't get to see a screen where I can enter the user number and access code.
  3. I completed and sent the questionnaire. Why do I get a reminder letter?
  4. I receive questionnaires from Statistics Netherlands but the activities of my company have ended (bankruptcy, cancellation, merger, acquisition or sale)
  5. Is my privacy protected?

Specific

  1. Once I have logged in to the questionnaire, I cannot return to the COEN site?
  2. The login code does not work
  3. How are the requested variables determined?
  4. How many companies receive the survey?
  5. I cannot open the website, what should I do?
  6. Can I get an English-language questionnaire?
  7. Where can I go for questions or to file a complaint?
  8. Where will the results be published?
  9. Why is there also a monthly version (the former business cycle test)?
  10. Why do I receive a questionnaire?
  11. When do I have to complete the questionnaire?
  12. When will the results be published?
  13. What happens to the data collected by Statistics Netherlands?
  14. Will the same companies be surveyed in the coming years?