© Hollandse Hoogte


  1. What do you do with my data?
  2. The Tax and Customs Administration asks me for the same information, so why do I still have to complete this questionnaire?
  3. The questionnaire is not applicable to my company’s activities. What should I do?
  4. The online questionnaire is slow to respond. What can I do about this?
  5. My final figures will not be available before the submission deadline.
  6. My final annual figures are still not ready and the final deferment date has passed. What is my best course of action?
  7. My company was not active – temporarily or otherwise – during the period covered by the questionnaire (due to bankruptcy, liquidation, acquisition, merger, sale, illness, etc.).
  8. My business is a holding company or management company. How should I submit my data?
  9. My business activities are entirely different to those stated in the questionnaire.
  10. Is my privacy protected?
  11. I receive questionnaires from CBS but my company’s activities have ceased (due to bankruptcy, liquidation, merger, takeover or sale).
  12. I no longer want to provide this information / I no longer want to be approached.
  13. I have trouble understanding this questionnaire / I find this questionnaire difficult to complete.
  14. I have lost my login codes.
  15. I have completed and submitted the questionnaire. Why have I been sent a reminder?
  16. I am only a small company/sole proprietor, so why am I being sent this questionnaire?
  17. I am not presented with a screen where I can enter my user number and access code.
  18. I am a franchisee. Why don’t you contact the franchise operation’s head office to obtain the national figures?
  19. How can I notify CBS of a change of address or a change in my contact details?
  20. FAQ for support and recovery packages due to the coronavirus pandemic
  21. Can I have my accountant complete the questionnaire?


  1. Why aren’t all of the items completed automatically?
  2. What is RGS?
  3. What is an RGS Bridge Statement?
  4. What does CBS do with the data in my accounts?
  5. How can I ensure that the data from my accounts are automatically entered into the questionnaire?
  6. Do I have to use RGS when I complete this questionnaire?
  7. Can my accounting package automatically enter data into the questionnaire?