© Hollandse Hoogte


  1. The Tax and Customs Administration asks me for the same information, so why do I still have to complete this questionnaire?
  2. Can I have my accountant complete the questionnaire?
  3. How can I notify CBS of a change of address or a change in my contact details?
  4. My business activities are entirely different to those stated in the questionnaire.
  5. My final annual figures are still not ready and the final deferment date has passed. What is my best course of action?
  6. I am not presented with a screen where I can enter my user number and access code.
  7. The questionnaire is not applicable to my company’s activities. What should I do?
  8. I am only a small company/sole proprietor, so why am I being sent this questionnaire?
  9. I have completed and submitted the questionnaire. Why have I been sent a reminder?
  10. FAQ for support and recovery packages due to the coronavirus pandemic
  11. I receive questionnaires from CBS but my company’s activities have ceased (due to bankruptcy, liquidation, merger, takeover or sale).
  12. Is my privacy protected?
  13. My business is a holding company or management company. How should I submit my data?
  14. I no longer want to provide this information / I no longer want to be approached.
  15. What do you do with my data?
  16. I am a franchisee. Why don’t you contact the franchise operation’s head office to obtain the national figures?
  17. My final figures will not be available before the submission deadline.
  18. I have trouble understanding this questionnaire / I find this questionnaire difficult to complete.
  19. I have lost my login codes.
  20. The online questionnaire is slow to respond. What can I do about this?
  21. My company was not active – temporarily or otherwise – during the period covered by the questionnaire (due to bankruptcy, liquidation, acquisition, merger, sale, illness, etc.).


  1. What does CBS do with the data in my accounts?
  2. What is an RGS Bridge Statement?
  3. Do I have to use RGS when I complete this questionnaire?
  4. What is RGS?
  5. How can I ensure that the data from my accounts are automatically entered into the questionnaire?
  6. Why aren’t all of the items completed automatically?
  7. Can my accounting package automatically enter data into the questionnaire?