The following eight activities are defined as internet skills:
- use a search engine/browser to access information;
- send e-mails with attachment(s);
- posting messages in chat rooms, news groups or on message boards;
- making calls over the internet, e.g. via Skype;
- design a webpage;
- sharing folders to exchange music or films;
- put text, games, images, films or music on websites, for example on social network pages, like Facebook or Twitter;
- change security settings of internet browsers.
The following four categories are used to classify survey participants:
- unskilled: unable to carry out any of these activities;
- poorly skilled: able to carry out one, two or three of these activities;
- moderately skilled: able to carry out four or five of these activities;
- highly skilled: able to carry out six, seven or eight of these activities.